Published by The Printer Inc on Oct 30, 2023

Report an issue with Casino Del Sol Resort.
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Why should I report an Issue with Casino Del Sol Resort?

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About Casino Del Sol Resort

1. Our members can earn freeplay, hotel stays at our 4-Diamond resort, concert tickets to AVA, which recently won a national award for Best Outdoor Venue in 2015, free dining to our 9 restaurants including our 4-star PY Steakhouse, gas vouchers and exclusive promotional invitations.

2. Casino Del Sol Resort’s app is a personal concierge for our guest and Club Sol members. • AVA and Event Center Concert lineup.

3. In addition you can use your points to our popular Sewailo Golf Club which recently took the #1 spot from GolfAdvisor’s 2015 Top Courses in Arizona.

4. We have more than 1300 of your favorite slots and video poker machines, table games including Blackjack, Fortune Pai Gow Poker and more!

5. Casino Del Sol has some of the hottest gaming in Tucson, Arizona and the fun never stops when you are playing here at our property.

6. Our Club Sol program is one of the most rewarding players clubs around.

7. Only 15 minutes away from downtown Tucson we are the place to be.

8. We also have live poker and Bingo!

9. So there’s not a better place in town with welcoming service and rewards program at the level we provide, so come see for yourself!

Casino Del Sol Resort Customer Insights

1. Dont know why they still do 2020 but Try it! 2021 card will fix it!It's okay I guess one time out of the for visits to the casino del Sol that I've one a little bit not a whole lot and onlyand also got free play attitude towards my rewards card once for having text text to my phone other than that have not seen nothing of any kind of promotions going onit would be really really awesome if perhaps maybe casino can somehow figure another way of new members to get free promotional FreePlay then, then that would be a 5-star rating again thank you and have a gooddayI like the app very easy to use, I love being able to see what the resort and casinos have going for the week.Can not get it to open on Samsung Note 5.

2. Then when I tried to email the developer my emails won't go through.app shows my free play i get every week and what promos i have but when you tap the free reward icon in the app all you get is a spinning wheel and that's it.

3. I think the trick was to drop the leading 0s in the account number.I went through the process of setting up my account but after I verified my email address I went to sign in and it says that it wasn't a valid account.

4. Thanks for nothing.This was was almost 2 stars, but I asked the Club Sol desk why the kiosk nor the app ever show my food vouchers or stay & play offers for comp rooms.

5. the first time i updated the app the free reward worked but now it doesn't, what's the point in that if it doesn't work.

6. Now all my offers show in app & kiosk & if I print at kiosk now it gives 2021 card.

7. Buh Bye Casino Del SolFree reward section never loads I just get the little spinning icon and won't show.

8. (opal) The self serve machine always prinys me a 2020 card but she gave me a 2021 card.

9. She took my card & printed me a new one that was almost holographic on the silver parts & my old one wasn't.

10. I just want to be able to access my account for players club.

11. No more donating any more of my money or time to Casino Hel Hole.

Steps to Troubleshoot & Fix Casino Del Sol Resort Issues

1. Fix Casino Del Sol Resort Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Casino Del Sol Resort: Restarting the app will resolve most errors.
  2. Update the Casino Del Sol Resort App. Here is how:
    1. On Android goto PlayStore » Search for "Casino Del Sol Resort" » Open Casino Del Sol Resort » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Casino Del Sol Resort » click "UPDATE".
  3. Clear Casino Del Sol Resort app cache: Clearing cached data will force your app to retrieve the latest data directly from Casino Del Sol Resort servers.
    1. On Android, goto Settings » Apps » Select "Casino Del Sol Resort" » click Storage » click "Clear Cache".
  4. Check Casino Del Sol Resort app permissions. If any of these permissions required to use your device's features are disenabled, Casino Del Sol Resort might not work.
  5. Uninstall and reinstall Casino Del Sol Resort. If nothing else has worked, completely uninstall Casino Del Sol Resort then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Casino Del Sol Resort not working


2. Fix Casino Del Sol Resort Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Casino Del Sol Resort be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Casino Del Sol Resort not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Casino Del Sol Resort may not be able to connect to the Internet when running in the background.

Reported Issues