Contact Solar System AR ( ARCore ) Customer Service

Why should I report an Issue with Solar System AR ( ARCore )?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Guida Pasquale to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Good job!Cool, fun app, keep up the good work, however, is there an option to lock the current view in place? I don't see it, so it keeps trying to place the solar system in a new place, which is very annoying especially while trying to walk through.Keep up the good work! I see that you listen to the users and make some changes that are mentioned like a good idea (like adding info about planets) which is good thing,and I read that you did this on your spare time like hobi...and what I say at the begining keep up the good work and keep adding on things on this neverending theme ♾️Fascinating, I am interested in more features.Solar system is in 2d could be better if up down axis could be used, but worst of all with this app is that you scan your surroundings look at the planets for 20seconds, then an advert pops up then you lose your solar system and have to set up again, uninstallAwesome...

2. No matter how the phone is moved, it never progresses past that point.Bug: In zooming in (+) and out (-) of the solar system, the astroid belt just moves up and down instead of enlarging by scale.I got it to work but it is very limited at this stage.

3. Thanks for the hard work thus far.Great app to show off at friends,or to explore by self.It does exacy what it says so you cant want any more! Personally i would have loved it if there was some interaction available, and a landscape mode as well.

4. Keep up the good work though.

5. It looks good but again, it's growing still.

6. Solar AR is a great start.

7. I was having fun until the full screen ads kept interrupting the experience.

8. Uninstalled it after using for 3 min.Sits at "looking for surfaces" indefinitely.

9. It works great on the note 9.

10. The developer is independent so give it some time to grow.

11. It would be a bit better if they were less frequent, and no noise.

1. Fix Solar System AR ( ARCore ) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Solar System AR ( ARCore ): Restarting the app will resolve most errors.
2. Update the Solar System AR ( ARCore ) App. Here is how:
   1. On Android goto PlayStore » Search for "Solar System AR ( ARCore )" » Open Solar System AR ( ARCore ) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Solar System AR ( ARCore ) » click "UPDATE".
3. Clear Solar System AR ( ARCore ) app cache: Clearing cached data will force your app to retrieve the latest data directly from Solar System AR ( ARCore ) servers.
   1. On Android, goto Settings » Apps » Select "Solar System AR ( ARCore )" » click Storage » click "Clear Cache".
4. Check Solar System AR ( ARCore ) app permissions. If any of these permissions required to use your device's features are disenabled, Solar System AR ( ARCore ) might not work.
5. Uninstall and reinstall Solar System AR ( ARCore ). If nothing else has worked, completely uninstall Solar System AR ( ARCore ) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Solar System AR ( ARCore ) not working

2. Fix Solar System AR ( ARCore ) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Solar System AR ( ARCore ) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Solar System AR ( ARCore ) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Solar System AR ( ARCore ) may not be able to connect to the Internet when running in the background.