Published by Gila River Casinos

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Why should I report an Issue with Gila River Casinos?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gila River Casinos to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Gila River Casinos Customer Insights

1. Also with bluetooth you literally have to be inside to use for promotions , it would be easier to just go thru app instead.. Otherwise i love the app and love lone butte...App barely ever is able to give any real info like the calendar or any phone number to call for info BEFORE we drive all the way out to the casino just to find out the event has already started and we missed the cutoff for entry, the event has already happened or that it is on a different night... Very frusterating.

2. Requires strange permissions that are not necessary (access to make phone calls, access to all your files)Constantly does not allow free play even though you have them from prior day.

3. If not, make it happen & work!IP Adress blocked! This app used to be great for checking your status and points for the players club, as well as participating in some of the promotions without having to wait in line.

4. Every time I go to do my free play it says I'm not in network to make sure my location is turned on and all that is turned on but it still won't let me.

5. As ALL my other apps work just fine I'm 100% sure it's not an issue with my network, Doesn't work with WiFi or Mobile DataExcellent app.

6. I almost chose not to install after reading some of the reviews, but I went ahead and am so glad I did! My picks are in! One suggestion: When installing, leave your "permissions" ON when it asks because turning them off can cause the app to malfunction.

7. Update: I stopped using the app for over a month, returned to what I thought was a new nice feature, giving the free spins as you earned them.

8. As of 4.16.2022Tried to open for first time and error saying in internet connection but my wifi is working just fine.

9. As for the app the only thing I can check is my account in what points I have or what free play I may have.

10. I've tried from multiple devices with the same message.Great app! I wanted to make my football picks from home and recently heard that this app gives me that opportunity.

11. When you try to use any of the listed features ESP Promotions it either locks up or says "Unstable Network".

Steps to Troubleshoot & Fix Gila River Casinos Issues

1. Fix Gila River Casinos Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gila River Casinos: Restarting the app will resolve most errors.
  2. Update the Gila River Casinos App. Here is how:
    1. On Android goto PlayStore » Search for "Gila River Casinos" » Open Gila River Casinos » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gila River Casinos » click "UPDATE".
  3. Clear Gila River Casinos app cache: Clearing cached data will force your app to retrieve the latest data directly from Gila River Casinos servers.
    1. On Android, goto Settings » Apps » Select "Gila River Casinos" » click Storage » click "Clear Cache".
  4. Check Gila River Casinos app permissions. If any of these permissions required to use your device's features are disenabled, Gila River Casinos might not work.
  5. Uninstall and reinstall Gila River Casinos. If nothing else has worked, completely uninstall Gila River Casinos then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gila River Casinos not working


2. Fix Gila River Casinos Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gila River Casinos be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gila River Casinos not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gila River Casinos may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Cancel Rewards Account

    — by Carmen Regalado 1 year ago