Contact Cooper&Hunter Smart Customer Service

Why should I report an Issue with Cooper&Hunter Smart?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VINO ENVIRONMENTAL TECHNOLOGY EQUIPMENT CO., LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The only fix, you remove that AC and add it again, but you need to be in the same network...When turned on with the remote control, the conditioner can't be controlled via the app.

2. Also often it is shown as off in the app after it has been turned on in the app.Login password for a remote, really?I would give it 0 stars if possible.

3. Great features and good UX, however my ACs within this application become unresponsive after couple days.

4. You click turn off and status of AC doesn't change.

5. You can't adjust neither temperature, nor speed.

1. Fix Cooper&Hunter Smart Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cooper&Hunter Smart: Restarting the app will resolve most errors.
2. Update the Cooper&Hunter Smart App. Here is how:
   1. On Android goto PlayStore » Search for "Cooper&Hunter Smart" » Open Cooper&Hunter Smart » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cooper&Hunter Smart » click "UPDATE".
3. Clear Cooper&Hunter Smart app cache: Clearing cached data will force your app to retrieve the latest data directly from Cooper&Hunter Smart servers.
   1. On Android, goto Settings » Apps » Select "Cooper&Hunter Smart" » click Storage » click "Clear Cache".
4. Check Cooper&Hunter Smart app permissions. If any of these permissions required to use your device's features are disenabled, Cooper&Hunter Smart might not work.
5. Uninstall and reinstall Cooper&Hunter Smart. If nothing else has worked, completely uninstall Cooper&Hunter Smart then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cooper&Hunter Smart not working

2. Fix Cooper&Hunter Smart Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cooper&Hunter Smart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cooper&Hunter Smart not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cooper&Hunter Smart may not be able to connect to the Internet when running in the background.