Published by WoFit

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with WoFit?



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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. If someone has any thoughts or suggestions on how to keep it connected to my phone or my watch vice versa I would greatly appreciate itAs many others have experienced, the app works well at first, but the longer I use it, the more issues I find.

2. But it no longer crashes! Gave it another *.The app does not stay connected for more than a day or two, and then won't reconnect unless the watch battery is fully charged.

3. It thinks I stay up as late as 3 am, and get sometimes 4 hours of sleep! Really?! Jan 2022, it no longer records temperature.The watch itself is pretty handy.

4. Then I go back in and have to start all over and it crashes again! Can anyone help me with this? 4/26/21 update : I've had to Uninstall and reinstall this app 4 times already to get it working with my fit bit watch! It works for a bit then won't connect to the watch anymore.

5. Ever since the last update the app will not stay connected with the watch.

6. This app does not stay connected to my watch.

7. Today I noticed that it took longer to see my information in the app and it would randomly drop the connection with my watch.It keeps crashing when it tries to down load my information from my watch.

8. I love the watch and I enjoy the information from the app when it works, but it hasn't worked in a week.

9. It will connect to the watch, but crash when it is at the last stage of downloading the information.

10. Giving step counts thousands of steps short of what my watch showed.

11. So I loose 2 minutes everytime I would sync the watch.

Steps to Troubleshoot & Fix WoFit Issues

1. Fix WoFit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WoFit: Restarting the app will resolve most errors.
  2. Update the WoFit App. Here is how:
    1. On Android goto PlayStore » Search for "WoFit" » Open WoFit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WoFit » click "UPDATE".
  3. Clear WoFit app cache: Clearing cached data will force your app to retrieve the latest data directly from WoFit servers.
    1. On Android, goto Settings » Apps » Select "WoFit" » click Storage » click "Clear Cache".
  4. Check WoFit app permissions. If any of these permissions required to use your device's features are disenabled, WoFit might not work.
  5. Uninstall and reinstall WoFit. If nothing else has worked, completely uninstall WoFit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WoFit not working


2. Fix WoFit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WoFit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WoFit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WoFit may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by Allen Littlechild

Watch not syncing with I phone

— 2 years ago by Adam frieman

I bought the WoFit watch on Amazon. It didn't charge so WoFit sent me a new one for free. I just realized I was courting the wrong port in the charger so the original WoFit tracker works also. I want to pay for the second model since it was my fault, not a defective device. Thanks, Adam f

— 2 years ago by john wenzell

Having major issues with the wofit app on my apple iphone. It appears after your latest version upgrade is when i started having issues. Mainly trying to stnc to the v100s device. I have turned off v100s device and back on and have done the same with my iphone. Still having issues. I would like to know if there is a way to roll back the upgrade? Please let me know how to fix. Not happy.

— 2 years ago by ziva

I am not able to sign in to the app on my phone.

— 3 years ago by Saber Hassan Lakhi

Battery not charging no blood pressure read

— 3 years ago by Sofia Irons

I purchased my WoFit watch about 3 weeks ago. About 1 week ago the temperature icon disappeared. I rest my watch to factory settings but tjat didn't make the icon return. Help. I don't know why it went away or how to get it back.

— 3 years ago by Kathy Luders

Trying to help a friend. She had a V100S that no longer works. Purchased a replacement but can't pair the new one. Old one still shows up in Wofit app. How do we delete old V100S?

— 3 years ago by Victoria Finney

Please my info from this account

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