Contact HomeGoods Customer Service

Why should I report an Issue with HomeGoods?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The TJX Companies, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now it’s easier than ever to access your earned Rewards Certificates digitally, check your points balance, manage your TJX Rewards credit card account on-the-go, and redeem your rewards in-store.

2. Now our updated app makes it even easier! - Explore our enhanced TJX Rewards experience!

3. You already love to save on amazing finds at HomeGoods.

4. Upload, buy, and scan to redeem in store. Yes, it’s that easy!

1. I also have to change my password each time I want to place an order...this app does't remember my password! It's also very difficult to change it It's an awful app!Freezes and doesn't work at all! Either the screen stays red or turns black, then you need to restart your phone just to get close these screens.

2. Now it's not working at all!! Who's posting the pics?? Are these items available?? Or did someone post what they bought?? Totally confusing!! Can't shop on it or put what you're looking for in a search bar because there isn't one!! Have to physically go to the store because the app is not useful in any way.

3. You want people to ahop at your store right? Many of us like to preview the stuff as it comes in, there was absolutely NOTHING WRONG with the original version..why change it?! Please bring it back or fix this one.

4. They dropped the ball on this store.This app did not allow me to search for a store by either means necessary (enter location or giving location consent).

5. Very frustrating!! Still love the store!! Strongly dislike the app.don't like the new version at all after the update..it jumps all over the place & as you try to scroll down it keeps repeating the same stuff over & over.

6. I have an account but when I go to sign in, I enter my email and password but then there's no button to press to login.

7. Will update rating if you guys add a "Login" button to press after I enter my email and password.App is awful.

8. As far as I could tell, it did nothing on these pages, making it impossible to open more than the search page (since this step is required to utilize the app).

9. You cannot search, it doesn't let you select all departments- you can only pick what they want to show you.

10. I've been to the store and they always have more than items.

11. The app crashes constantly, not allowing you to sign in, search, it make updates/changes.

1. Fix HomeGoods Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HomeGoods: Restarting the app will resolve most errors.
2. Update the HomeGoods App. Here is how:
   1. On Android goto PlayStore » Search for "HomeGoods" » Open HomeGoods » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HomeGoods » click "UPDATE".
3. Clear HomeGoods app cache: Clearing cached data will force your app to retrieve the latest data directly from HomeGoods servers.
   1. On Android, goto Settings » Apps » Select "HomeGoods" » click Storage » click "Clear Cache".
4. Check HomeGoods app permissions. If any of these permissions required to use your device's features are disenabled, HomeGoods might not work.
5. Uninstall and reinstall HomeGoods. If nothing else has worked, completely uninstall HomeGoods then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HomeGoods not working

2. Fix HomeGoods Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HomeGoods be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HomeGoods not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HomeGoods may not be able to connect to the Internet when running in the background.