Contact Launch Console Customer Service

Why should I report an Issue with Launch Console?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vic Cao to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It stopped working in the middle of the Falcon 9 coverage a few weeks ago, Impossible to watch tonight!About 5 / 6 seconds behind the actual launch, but for something to "hold in your hand" while outside standing in real time, it works pretty good!! We like hitting the ▶️ button and watching it on the screen as well!!Great idea but launch countdowns don't work correctly, alerts work sometimes, interface is cool looking but pretty useless.

2. Uninstalling.I would give it 0 stars if I could, during last nights launch, the countdown was off, the direction compass was off, and the live feed wouldn't work and kept crashing the app.

3. 5 minute Launch notifications tend to come through 10 minutes after the launch.Timer does not work.

4. I set an alarm 20 minutes prior to what was published on the scheduled, but the launch occurred 30 minutes before that shown time.

5. So what's the point of notifications? Second, the time of launch is widely off.

6. Sure would be nice if launch information would be updated through some sort of feed in a near realtime basis though.

7. The information took way too long to update when launch times changed, leading to inaccurate launch listings.

8. Later found it was scrubbed and rescheduled to 9/27, so at a little past midnight I watched the countdown and watched the skies - nothing - later I found it was scrubbed and rescheduled for the 29th while this app still showed it had launched... Will see what happens on the 29th, while another launches tomorrowGood for knowing what launches are coming up.

9. In several instances, I received the notice minutes AFTER a launch occurred.

10. The app fails too often to send notifications of a launch or that one is eminent.

11. Often, it says liftoff even though the launch had been scrubbed.

1. Fix Launch Console Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Launch Console: Restarting the app will resolve most errors.
2. Update the Launch Console App. Here is how:
   1. On Android goto PlayStore » Search for "Launch Console" » Open Launch Console » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Launch Console » click "UPDATE".
3. Clear Launch Console app cache: Clearing cached data will force your app to retrieve the latest data directly from Launch Console servers.
   1. On Android, goto Settings » Apps » Select "Launch Console" » click Storage » click "Clear Cache".
4. Check Launch Console app permissions. If any of these permissions required to use your device's features are disenabled, Launch Console might not work.
5. Uninstall and reinstall Launch Console. If nothing else has worked, completely uninstall Launch Console then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Launch Console not working

2. Fix Launch Console Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Launch Console be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Launch Console not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Launch Console may not be able to connect to the Internet when running in the background.