Published by Thomson Reuters

Report an issue with TR La Ley.
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Why should I report an Issue with TR La Ley?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Thomson Reuters to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

TR La Ley Customer Insights

Steps to Troubleshoot & Fix TR La Ley Issues

1. Fix TR La Ley Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TR La Ley: Restarting the app will resolve most errors.
  2. Update the TR La Ley App. Here is how:
    1. On Android goto PlayStore » Search for "TR La Ley" » Open TR La Ley » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TR La Ley » click "UPDATE".
  3. Clear TR La Ley app cache: Clearing cached data will force your app to retrieve the latest data directly from TR La Ley servers.
    1. On Android, goto Settings » Apps » Select "TR La Ley" » click Storage » click "Clear Cache".
  4. Check TR La Ley app permissions. If any of these permissions required to use your device's features are disenabled, TR La Ley might not work.
  5. Uninstall and reinstall TR La Ley. If nothing else has worked, completely uninstall TR La Ley then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TR La Ley not working


2. Fix TR La Ley Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TR La Ley be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TR La Ley not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TR La Ley may not be able to connect to the Internet when running in the background.

Reported Issues