Contact Thomson Reuters ProView Customer Service

Why should I report an Issue with Thomson Reuters ProView?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Thomson Reuters to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. A worse-than-amateur app from a substantial company with substantial resources.[The app is unusable; the overall rating speaks for itself; they should be ashamed of this app] Instead of making a half-baked app, it would be more reasonable to allow users to download the WHOLE book and read it elsewhere.

2. The loading time is still unacceptably slow for an app that basically displays eBooks, specially considering this is 2019 but hey, at least it doesn't crash before you can open the book.

3. Bookshelf is a great ap they should look st that because the money that Thomson charge for books to have a slow ap like this is criminal , but putting that aside different books format differently so one may read ok the next us a disaster.

4. Either put forth the resources necessary to make the entire environment work, or partner with a brand that knows what they are doing, or let me use the ebook reader apps and platforms of my choice.

5. Not like the whole book, but at least a paragraph to be able to share it with someone who doesn't have the ebook.

6. I am paying the equivalent price of a physical book and you are demanding I use proprietary DRM and your bookmarking and annotation capabilities are worse than what's available to kindle.

7. And I think that would really draw more customers to you.Slow, unresponsive, lacking cross platform synching and generally lacking features expected in an e-reader.

8. Slow app opening and book loading.

9. It would be nice if the high cost of the book was reflected in having a high quality app to use it in.I give this app 1 Star for the following reasons: 1.

10. PS: using it in a browser is horrible, tooSlow, clunky interface and poor navigation between different sections.

11. The year is 2019 tine to change.The display alignment is off making reading impossible.

1. Fix Thomson Reuters ProView Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Thomson Reuters ProView: Restarting the app will resolve most errors.
2. Update the Thomson Reuters ProView App. Here is how:
   1. On Android goto PlayStore » Search for "Thomson Reuters ProView" » Open Thomson Reuters ProView » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Thomson Reuters ProView » click "UPDATE".
3. Clear Thomson Reuters ProView app cache: Clearing cached data will force your app to retrieve the latest data directly from Thomson Reuters ProView servers.
   1. On Android, goto Settings » Apps » Select "Thomson Reuters ProView" » click Storage » click "Clear Cache".
4. Check Thomson Reuters ProView app permissions. If any of these permissions required to use your device's features are disenabled, Thomson Reuters ProView might not work.
5. Uninstall and reinstall Thomson Reuters ProView. If nothing else has worked, completely uninstall Thomson Reuters ProView then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Thomson Reuters ProView not working

2. Fix Thomson Reuters ProView Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Thomson Reuters ProView be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Thomson Reuters ProView not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Thomson Reuters ProView may not be able to connect to the Internet when running in the background.