Contact SBS Audio Customer Service

Why should I report an Issue with SBS Audio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SBS Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether you want to catch up on radio programs in your language, stream SBS Chill, SBS PopAsia, or SBS PopDesi and your favourite radio programs live, or explore podcasts, you’ll find it here.

2. The SBS Audio app (previously known as SBS Radio) connects you to music, Australian news and current affairs, podcasts and community updates in your language.

3. Listen anytime, anywhere for free.

4. Download our app today and find a world of difference.

1. Think it will be uninstalled as I don't listen to radio on my phone.Each episode stopped suddenly and can not skip after the inferno ad l.Constantly crashes, won't allow me past main home screen, I'm a big sbs fan so PLEASE FIX !!!An app that needs a dark mode and a way to mark previously listened episodesGood station to listen to when you wanna relax and zone out from the world🙏Missing the Cast option! I love the content on the SBS radio app and I keep hearing all about it on the ads but it's missing a massive feature.

2. It has the list of recently played songs... perhaps it they looked to YouTube music of the same song to like... Podcasts are fine, but I listen to many Podcast sources, I wouldn't download a seperate app for each of them either.

3. I like to send the audio to my chrome cast on my stereo and listen to it there so now I need to do that through TuneIn Radio so the SBS app has no use to me.App seems okay, but I see no advantage in using it over iHeartRadio Radio, TuneIn Radio, etc.

4. Great, happy for you, now stay out of my notifications until I want you.The play button doesn't work most of the time so I have had to use the browser version rather than the app.

5. I tried to uninstall and reinstall, but it doesn't help.Content and interface are fine, but it is constantly sending notifications that it's been updated, even when it hasn't.

6. Please come up with a fix for this bugWanted to find the name of a song played approx 4pm & had a look at the "songs played" list.

7. Can't see different news stories anymore and when I click on the news stories that come through my push notifications, the app just opens to the home page.

8. Even when you click on some of the ones listed they actually don't play a portion of it so you can verify that was the song you were looking for.

9. I installed this app for listening to the radio.

10. Edit: new version of the app doesn't work properly.

11. Nothing happens after pressing the play button multiple times.

1. Fix SBS Audio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SBS Audio: Restarting the app will resolve most errors.
2. Update the SBS Audio App. Here is how:
   1. On Android goto PlayStore » Search for "SBS Audio" » Open SBS Audio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SBS Audio » click "UPDATE".
3. Clear SBS Audio app cache: Clearing cached data will force your app to retrieve the latest data directly from SBS Audio servers.
   1. On Android, goto Settings » Apps » Select "SBS Audio" » click Storage » click "Clear Cache".
4. Check SBS Audio app permissions. If any of these permissions required to use your device's features are disenabled, SBS Audio might not work.
5. Uninstall and reinstall SBS Audio. If nothing else has worked, completely uninstall SBS Audio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SBS Audio not working

2. Fix SBS Audio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SBS Audio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SBS Audio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SBS Audio may not be able to connect to the Internet when running in the background.