Published by Swiss Satellite Radio

Report an issue with Radio Swiss Classic.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Radio Swiss Classic?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Swiss Satellite Radio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Radio Swiss Classic image 1 contact Radio Swiss Classic image 2

Radio Swiss Classic Customer Insights

1. Yes, those were the golden days of this application.I love Radio Swiss Classic; it is my favourite classical music station.

2. The very best classical music station in The World! No ads, no station promos, no annoyances, just restful music, introduced in German or French.Good selections, no ads, no chatter.

3. The app, by extension, is not usable for me.Exactly like their watches, their performance is at first introduced followed within 1-2 seconds by start of performance... at the end,after the performance finished, the presemters allow 5-6 seconds pause...(In order that listeners absorb) what was playing! Isn't this how almost everything Swiss works? BRAVO SWISS!Relaxing, tasteful selections with no unwanted interruptions.

4. Last, but not least, the audio quality is superb.I complained to Radio Swiss Classic over 9 years ago that the voice commentary is too loud in relation to the music.

5. The new version of the app is however a big disappointment compared to the previous one, where one could believe feedback to every music track, put the favorite one(s) on a notifiable schedule and also listen to a short sample of any music in the archive, despite the fact if it's playing now or not.

6. However, when listening to the station through the app the music will regularly freeze and skip/pause for a couple of seconds.

7. Please fix this and it will be five stars!There is no classical music station in San Diego.

8. Thank you Radio Swiss.Wonderful! I've been listening as long as I've had an internet connection; at least 20 years.

9. It shuts off for a phone call then returns There's a version with an alarm too.Beautiful classical music with no ads or news breaks.

10. However, one update recently broke the playlist, so now I can't see anything, just a white screen.This is a classical music service with a very pleasant and various selection.

11. Since many years I've been listening to this radio station and since a couple of years via the app.

Steps to Troubleshoot & Fix Radio Swiss Classic Issues

1. Fix Radio Swiss Classic Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Radio Swiss Classic: Restarting the app will resolve most errors.
  2. Update the Radio Swiss Classic App. Here is how:
    1. On Android goto PlayStore » Search for "Radio Swiss Classic" » Open Radio Swiss Classic » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radio Swiss Classic » click "UPDATE".
  3. Clear Radio Swiss Classic app cache: Clearing cached data will force your app to retrieve the latest data directly from Radio Swiss Classic servers.
    1. On Android, goto Settings » Apps » Select "Radio Swiss Classic" » click Storage » click "Clear Cache".
  4. Check Radio Swiss Classic app permissions. If any of these permissions required to use your device's features are disenabled, Radio Swiss Classic might not work.
  5. Uninstall and reinstall Radio Swiss Classic. If nothing else has worked, completely uninstall Radio Swiss Classic then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Radio Swiss Classic not working


2. Fix Radio Swiss Classic Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Radio Swiss Classic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Radio Swiss Classic not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Radio Swiss Classic may not be able to connect to the Internet when running in the background.

Reported Issues