Contact The MeatStick Customer Service

Why should I report an Issue with The MeatStick?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The MeatStick to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The MeatStick App is designed to work with the MeatStick so you can Achieve Meat Perfection Every Time.

2. Cook perfect, juicy, and tender meats without hassle!

3. The MeatStick App is straightforward & easy to use.

4. With our technology, you can monitor and control your meal from anywhere.

5. Never worry about overcooking or undercooking again!

6. Get a MeatStick at themeatstick. com if you don’t have one already!

1. A disappointment from start to finish.Update 09282022: Looks like the app may have gotten an update to include the exact information I request below in terms of the user interface! Also, looks like the first MS I got may have been defective and they replaced it without question! Again, 5 for customer service! Support gets a 5! I have had an issue my MS and they took my issues seriously! The MS requires Location to be turned on on your phone when you run the app.

2. Constant disconnections, asks for far more access than it should need, range is an issue (even with extender), have to jump through hoops just to use the basic temp function, updates fail to work, etc.

3. I've been trying for 2 days to connect to my phone app, it states that the extender connects, but no stick found.

4. Can someone explain why my meat thermometer absolutely MUST have location data? Additionally, the stick itself has never made it through an entire smoke without disconnecting, rendering it utterly useless.

5. The UI as many others have said is clunky, the extender and stick constantly lose connection with your phone.

6. Your "customer service" cannot help.The sticks are ok, they lose connection constantly though so pretty useless.

7. The battery meter is inconsistent and I wish there was away meter the charge before I start the cook.Absolutely infuriating app to work with.

8. Last brisket I cooked the stick disconnected around 82 times over 8 hours despite the wifi extender more or less kissing the stick.

9. What does this mean? What am I supposed to do next? Instead of a blank screen in place of this it should offer a suggestion as to what you might want to do: Please turn on your MeatStick or Use + to add a new device.

10. Getting the stick connected to your phone is almost impossible.

11. Support says that it is required to make the Bluetooth work correctly but I am unsold.

1. Fix The MeatStick Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The MeatStick: Restarting the app will resolve most errors.
2. Update the The MeatStick App. Here is how:
   1. On Android goto PlayStore » Search for "The MeatStick" » Open The MeatStick » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The MeatStick » click "UPDATE".
3. Clear The MeatStick app cache: Clearing cached data will force your app to retrieve the latest data directly from The MeatStick servers.
   1. On Android, goto Settings » Apps » Select "The MeatStick" » click Storage » click "Clear Cache".
4. Check The MeatStick app permissions. If any of these permissions required to use your device's features are disenabled, The MeatStick might not work.
5. Uninstall and reinstall The MeatStick. If nothing else has worked, completely uninstall The MeatStick then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The MeatStick not working

2. Fix The MeatStick Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The MeatStick be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The MeatStick not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The MeatStick may not be able to connect to the Internet when running in the background.