Contact The Human Bean Customer Service

Why should I report an Issue with The Human Bean?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LevelUp Consulting, LLC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We at The Human Bean believe in making every exchange memorable, kind and sincere and ensuring every customer has their day brightened as they drive thru or walk away.

2. At The Human Bean, you can also enjoy a wide range of teas, smoothies, chai, energy drinks and delicious food items.

3. This same philosophy applies to our convenient and rewarding app, which we feel is the best thing to have…next to you -- other than one of our Lattes, Granitas, Snowy Mochas or Muddy Mochas, of course.

4. With The Human Bean app, you can easily explore our menu and pay for your favorite drink.

5. Earn and redeem rewards points – we call them Beanefits -- faster and take advantage of reward perks that you can customize.

6. And that’s just a small sampling of what you can find on our menu.

7. All this, and more convenience and value, are in store for you with The Human Bean app.

1. And they don't include the food menu (muffin tops, burritos, bagels, oatmeal, etc.) Had trouble finding the "Scan" feature to scan the rewards code on my receipt (I forgot to have them scan the code on the app).

2. I hope it gets a good update on the menu feature!It's awesome that there's a reward program for human bean because it is really good coffee.

3. Also you can only turn off the auto usage of your reward right before your next purchase instead chosing when you want.I drink a lot of Human Bean, but will be saying goodbye to the app and going back to the old fashioned stamp card.

4. I love this company, and as much as I struggled with the previous update? This buggy behavior makes navigating the menu borderline unbearable.

5. That makes the stamp card a better deal.Menu isn't super easy to navigate.

6. However, the menu feature is incredibly clunky and doesn't show everything.

7. In addition, having a small note stating to add the tip before you scan and pay when you're at the actual locationNeeds improvement.

8. I thought it would allow orders to be made via the app, but it does not, it just allows you to pay with a credit/debit card from a QR code instead of your card.

9. The app states $5 reward for every $55 you spend, but every time I make a purchase I receive considerably less credit on the app than the total of my purchases.

10. Also the find a location always puts Texas in the middle of the screen, so if you don't live in Texas, you will have to move and zoom the screen manually.

11. On the other hand the coffee and service is excellent, I just wish their app was at the same level.This is a rating for only the App.

1. Fix The Human Bean Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Human Bean: Restarting the app will resolve most errors.
2. Update the The Human Bean App. Here is how:
   1. On Android goto PlayStore » Search for "The Human Bean" » Open The Human Bean » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Human Bean » click "UPDATE".
3. Clear The Human Bean app cache: Clearing cached data will force your app to retrieve the latest data directly from The Human Bean servers.
   1. On Android, goto Settings » Apps » Select "The Human Bean" » click Storage » click "Clear Cache".
4. Check The Human Bean app permissions. If any of these permissions required to use your device's features are disenabled, The Human Bean might not work.
5. Uninstall and reinstall The Human Bean. If nothing else has worked, completely uninstall The Human Bean then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Human Bean not working

2. Fix The Human Bean Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Human Bean be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Human Bean not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Human Bean may not be able to connect to the Internet when running in the background.