Published by Beans & Brews on May 28, 2024

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Why should I report an Issue with Beans & Brews Coffeehouse?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Beans & Brews to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Beans & Brews Coffeehouse

1. Earn one point for every dollar spent and you get $5 in free credit each time you reach 75 points!

2. With the Beans & Brews app, earning rewards and ordering ahead is easier than ever.

3. Enjoy mobile pay for easy in store payments, or order ahead in the app for pickup or delivery.

Beans & Brews Coffeehouse Customer Insights

1. My preferred store isn't even listed to be able to order, half the time the app won't scan, and even when the number is typed in I don't get credit for my points.

2. Doesn't save card info for reloading the app, which is frustrating when most of the time I don't think of reloading until I'm in the drive thru, especially since my balance doesn't update automatically.

3. I've never been able to order, and am confused as it seems I need two logins to do so.

4. Just glad I didnt load any money onto it or I would be screwed out of that too.I used to go here 1-2 times a week, I'm not sure what happened, went to order one day and it wouldn't open.

5. It's been a couple weeks and customer service hasn't been able to resolve my issue.

6. I also got a new phone and because of the login issue, I have lost access to a $5 reward I had and any money I loaded onto my beans card.

7. I've tried installing and reinstalling but it doesn't seem to work.

8. It takes too long to order when I get there, it was so convenient to be able to order ahead on my way to work.

9. Tried uninstalling, reinstalling, checking app permissions, restarting my phone several times.

10. No email or customer service number.As of this last update I have been unable to do anything with my app.

11. I even tried uninstalling and reinstalling it, nope didn't fix it.App no longer works.

Steps to Troubleshoot & Fix Beans & Brews Coffeehouse Issues

1. Fix Beans & Brews Coffeehouse Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Beans & Brews Coffeehouse: Restarting the app will resolve most errors.
  2. Update the Beans & Brews Coffeehouse App. Here is how:
    1. On Android goto PlayStore » Search for "Beans & Brews Coffeehouse" » Open Beans & Brews Coffeehouse » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Beans & Brews Coffeehouse » click "UPDATE".
  3. Clear Beans & Brews Coffeehouse app cache: Clearing cached data will force your app to retrieve the latest data directly from Beans & Brews Coffeehouse servers.
    1. On Android, goto Settings » Apps » Select "Beans & Brews Coffeehouse" » click Storage » click "Clear Cache".
  4. Check Beans & Brews Coffeehouse app permissions. If any of these permissions required to use your device's features are disenabled, Beans & Brews Coffeehouse might not work.
  5. Uninstall and reinstall Beans & Brews Coffeehouse. If nothing else has worked, completely uninstall Beans & Brews Coffeehouse then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Beans & Brews Coffeehouse not working


2. Fix Beans & Brews Coffeehouse Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Beans & Brews Coffeehouse be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Beans & Brews Coffeehouse not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Beans & Brews Coffeehouse may not be able to connect to the Internet when running in the background.

Reported Issues