Published by TextMe, Inc. on Nov 12, 2024

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Why should I report an Issue with Text Me: Second Phone Number?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TextMe, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Text Me: Second Phone Number image 1 contact Text Me: Second Phone Number image 2

Text Me Customer Insights

1. Absolutely none of my text messages go through (I've sent messages from Text Me to two other phones and they never arrived.) And calling used to work just fine, but now every number I try to call just gives me an audio message saying "The destination you are trying to call cannot be reached using Text Me." The app is worthless if it can't text OR call.Have had this app for almost 3 years now on premium subscription.

2. Overall, really good for a free app.It's nice to have a free alternative to paying the high cost of a regular carrier, and I have used this app for years! But, the clarity of the calls is sometimes poor, and the person on the other line can't hear me, even with a strong WIFI signal.

3. I'm giving 2 stars because it serves it's purpose, it just takes a long time.I've been using this app for several years now, and it always worked great for both calling and texting.

4. The bottom line is, its frustration I haven't the time for.I use this when posting items for sale online so that I can avoid putting my permanent phone number out in the open.

5. So, I have to unlock my phone, drag down and answer the call.I was quoted as saying this app wasn't good.

6. Looking for a better alternative now...First of all, every time I restart or turn my phone on I'm getting the same old notifications saying I have completed my registration process.

7. I wouldn't mind the permissions if I could just move thru the menu after accepting them in order to send a simple text.

8. A major example is when I want to forward an image or share something it opens up but doesn't have what you want to share in the Text Box.

9. On the downside, there are a lot of (rather intrusive) ads, the app doesn't work very well with split screen mode, and it's a bit slower than actual texting (maybe a minute or two each message).

10. It takes a long time to this one text message this way.

11. It may work for people to get a few credits and use it for leisure travel but for business use in which you need to make important calls or identity verifications it becomes a nightmare.

Steps to Troubleshoot & Fix Text Me Issues

1. Fix Text Me Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Text Me: Restarting the app will resolve most errors.
  2. Update the Text Me App. Here is how:
    1. On Android goto PlayStore » Search for "Text Me" » Open Text Me: Second Phone Number » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Text Me » click "UPDATE".
  3. Clear Text Me: Second Phone Number app cache: Clearing cached data will force your app to retrieve the latest data directly from Text Me servers.
    1. On Android, goto Settings » Apps » Select "Text Me: Second Phone Number" » click Storage » click "Clear Cache".
  4. Check Text Me app permissions. If any of these permissions required to use your device's features are disenabled, Text Me might not work.
  5. Uninstall and reinstall Text Me. If nothing else has worked, completely uninstall Text Me then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Text Me not working


2. Fix Text Me Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Text Me be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Text Me not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Text Me may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I wish to delete my Text Me account please. I have it associated with a different email, but I want it gone.

    — by Luffy 10 months ago

  • Subscription canceled

    — by David 2 years ago

  • Please cancel my subscription. Thank you! Today is 1/21/2022

    — by Irina Pearson 2 years ago

  • Unauthorized user taken over acct...Can i get info on this?

    I am not able to login. They have compromised every device i have. Hopefully this is a start?
    What can i do to stop this?
    They have literally tried to ruin my life?

    JENNIFER
    9184579239

    Username: jennik9

    — by Jennifer 3 years ago

  • A unauthorized user installed this app along with all other apps.
    Can you assist me with this, please?

    Jennifer
    9184579239

    — by Jennifer 3 years ago

  • I am really really upset, I am always getting worst response and in response nothing is specific, Its like auto message, I understand that if you delete my account, First of all customer service don’t know why my account get deleted and if it come back or no, If not why they don’t send me my money back as text me charge 2 days ago for using number, where that money will go
    And i am trying and begging that give me same number just for 10 mint atleast, so i can get all my contacts which is in their that it really important in my bussiness, Please for god sake, help me to get my account back or get my number back please (6477998539)

    — by Veerpal Sandhu 3 years ago

  • Hi
    Actually i got number 6477998539 last year and i am still using the same number and today I automatically log out from my textme app.
    I request and they said my account got deleted, I don’t know why i am paying everymonth and my money is already paid on 30 of aug and its only 2 days and account get deleted.
    I never use my number for any wrong work, I have cleaning business and i have so many number of my client, Which i need.
    If you cant recover my account, please assign me same number , I will make another account, I can able to pay for year but plz help me to get my contact back
    I am not getting any good reply which can help me
    I am requesting you it will be big loss for me
    Just provide me same number from diff account
    I will happy to pay for year, Please reply me asap
    I will be grateful

    Thank you

    — by Veerpal Sandhu 3 years ago

  • I previously used text.me while overseas, living in Japan. The number I used was 855-836-3987. I haven't lived in Japan in over two years and no longer have access to the same phone I subscribed to the account. I'm just trying to cancel the subsciption.

    — by Dakota 3 years ago