Published by textPlus on Nov 18, 2024

contact textPlus: Text Message + Call Chat with our AI-based textPlus Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with textPlus?



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Why chat with our AI textPlus Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of textPlus.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. And to get free credits just watch an ad or 2 and boom free credit!The second star is just because I got to make calls otherwise I'm being generous.

2. My biggest issue is the glitch that happens on incoming calls, where the phone rings out but there is no way to answer the call, even opening the app will show you no option to answer the call.

3. Honestly, I am pleasantly surprised! Outgoing calls to cellphones appear to be cheaper than to landlines, incoming calls are free, missed calls are shown in notifications.

4. If it does it comes up minutes later and says "not sent" so you get to sit there and fight with it.To be fair, the phone calls are clear and go through just fine.

5. I realize they are necessary in order for free features to remain free however, the app often does that page shift as it's loading more content that's conveniently timed for & located right where you need to tap to carry out the function you're trying to do.

6. Not all site's verification codes work when sent.I use this app because my parents don't want to have to pay for another phone line (our carrier is Verizon so it's really expensive).

7. I have tried so many of these apps and the ads were horrible but a couple cents free credit you can lose the ads for a week or month.

8. In addition, some parts of long texts can't be seen from this side, and they started making me pay for calls (??).

9. Also the app itself slides over in the sections but it glitches each time and makes the effect being used for the program almost feel like you yourself are hearing it slide over like theirs weight on those walls.

10. If I'm going to have to watch an ad after each phone call, I should receive credit for those ads also.

11. 🤬I have been using this app as a backup to my regular phone.

Steps to Troubleshoot & Fix textPlus Issues

1. Fix textPlus Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart textPlus: Restarting the app will resolve most errors.
  2. Update the textPlus App. Here is how:
    1. On Android goto PlayStore » Search for "textPlus" » Open textPlus: Text Message + Call » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for textPlus » click "UPDATE".
  3. Clear textPlus: Text Message + Call app cache: Clearing cached data will force your app to retrieve the latest data directly from textPlus servers.
    1. On Android, goto Settings » Apps » Select "textPlus: Text Message + Call" » click Storage » click "Clear Cache".
  4. Check textPlus app permissions. If any of these permissions required to use your device's features are disenabled, textPlus might not work.
  5. Uninstall and reinstall textPlus. If nothing else has worked, completely uninstall textPlus then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing textPlus not working


2. Fix textPlus Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make textPlus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to textPlus not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, textPlus may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Jennifer

Ive been hacked on this app and so many more. What do I do to get some help in regain control over my tech world? I cannot login , lassword chnges, unauthlrized call messages. Exhausted...they are literally trying to ruin my life. Cyberstalking... Jennifer 9184579239

— 3 years ago by Thomas Alfonso

+15203574198 please send me code to my email so l can login with this number +15203574198

— 3 years ago by Thomas Alfonso

Please help me and recover my missing account because I can't login to my telegram account again

— 4 years ago by Jenn Kiley

Hello, i can recieve texts and calls amd most times i can call outgoing and it works but when i text, every time it says it has sent but then a few minutes later it says that the message could not be sent. this just started happening 2 days ago and i ahev tried everything to fix it. PLEASE HELP ME!! :( The username of the account is JENNKILEY-5 The phone number is 587-331-3380 The email on the account is jennkiley@redacted If you could please get back to me as soon as possible that would be greatly appreciated, i am using this number for work and need it back up and running as soon as possible. Please help :(

— 4 years ago by Martins victor

I want my account back. I have requested for change of password and after changing to password. When it’s time to use it or upload it ,it will show something like oh no an error occurred

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