Published by TextMe, Inc. on Nov 12, 2024

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Why should I report an Issue with FreeTone Calls & Texting?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TextMe, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact FreeTone Calls & Texting image 1 contact FreeTone Calls & Texting image 2

FreeTone Calls & Texting Customer Insights

1. Bottom line: Its all you needThat app itself is really cool & convenient, however, there is continuous ads that pop up(even while you're trying to text a message, it'll pop up every couple words) and it's hard to get out of the ads and then when u do, it just keeps going back 2 the ad, so that part is frustrating!! If not for that, I'd give it 5☆!It's good but it's super slow most the time and I can't make phone calls when I'm at work anymore.

2. Then I absolutely cannot stand that the ads that are used take up 3/4 of the screen making it difficult to read messages or find what your looking for, and the annoying way you have to wait forever for the app to load because of the ads that must load before app use! Annoyances aside, I love how the calls are completely free no matter what!This is one of the best wifi/ mobile calling and texting apps I have tried.

3. As far as calling and receiving calls works great like I said it'd be a great app to use just be cautious of the adsThis is an incredible and super convenient app to have ESPECIALLY if you're ever in a tight spot financially and are unable to pay your cell phone bill which unfortunately has been the case for me the past few months.

4. The ads pop up over the screen sometimes you can't push buttons sometimes you click on the add when you're in the middle of a phone call it's just really annoying and it doesn't work very well minus the ad problem this would be a great app.

5. Also texts are unlimited and voicemail was easy to set up and works great.I can use it on wifi or mobile data with my tablet's data plan.

6. However, thankfully with this app I still have a working cell and cell number and whether it be through call, text, or voicemail I still have the ability to keep in touch with those I need to.

7. Also, even if you aren't around a source of swift when someone attempt to call/text you, you will still receive the text, missed call, and/or voicemail as soon as you do.

8. I would recommend it to anyone who needs good phone service without the expensive phone plan on a phone or a tablet.

9. During phone calls, the other line won't hear me at all and/or it cuts out a lot.

10. I was looking for free phone service that would opporate just like regular cell service.

11. 20+ minutes later, the original text goes through making the other person get the same multiple texts late, which can be aggravating.

Steps to Troubleshoot & Fix FreeTone Calls & Texting Issues

1. Fix FreeTone Calls & Texting Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FreeTone Calls & Texting: Restarting the app will resolve most errors.
  2. Update the FreeTone Calls & Texting App. Here is how:
    1. On Android goto PlayStore » Search for "FreeTone Calls & Texting" » Open FreeTone Calls & Texting » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FreeTone Calls & Texting » click "UPDATE".
  3. Clear FreeTone Calls & Texting app cache: Clearing cached data will force your app to retrieve the latest data directly from FreeTone Calls & Texting servers.
    1. On Android, goto Settings » Apps » Select "FreeTone Calls & Texting" » click Storage » click "Clear Cache".
  4. Check FreeTone Calls & Texting app permissions. If any of these permissions required to use your device's features are disenabled, FreeTone Calls & Texting might not work.
  5. Uninstall and reinstall FreeTone Calls & Texting. If nothing else has worked, completely uninstall FreeTone Calls & Texting then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FreeTone Calls & Texting not working


2. Fix FreeTone Calls & Texting Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FreeTone Calls & Texting be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FreeTone Calls & Texting not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FreeTone Calls & Texting may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I am unable to send messages on my account. I keep getting this message when I try to send a text
    Your message can not be sent now.
    We have increased our security due to recurring spam campaigns.
    You may try again later.

    Sorry for the inconvenience,
    The TextMe Team

    — by Kevin 1 year ago

  • I’m trying to send out a phone call it’s not allowing me to make a call

    — by Frank Matthew’s 1 year ago

  • I’m try to make a call and it’s not working for 2 days now

    — by Frank Matthew’s 1 year ago

  • I can't access my account to make phone calls. I have purchased credits so there is credit in my account. I am not happy with the App. and do not want to wait long for a response

    — by John Ellis 1 year ago

  • Registered and paid for now says expired and sign up again. Lost all contacts. What to fix

    — by Norbert 2 years ago

  • Hi Freetone was re installed and all my text messages and some numbers was erase some came back but not all

    — by Joeanne Barnett 2 years ago

  • No cont

    — by Higor 2 years ago

  • I had brought a premium number. The number was taken from me and I never missed 7 days using that number. Money is being taken out of my account and I dont even have the number anymore at all. What's going on because you putting my account in the negative

    — by Tina Collins 2 years ago

  • Having trouble trying to sign up for freetone

    — by Christine Fredrickchristine8@gmail.com 2 years ago

  • Hi, i just find out that my number is changed to a different number 262 6484040. It was 847 8604747. How come this happen???

    — by Ada Wagu 2 years ago

  • اصلح كل جميع المشاكل

    — by Mhmdalmntsr897@gmail.com 2 years ago

  • My username is @windy217859483. My freetone is not texting anymore both all my numbers. Kindly help me fixed this problem.

    — by Mark Lowe 2 years ago

  • Hello good evening am having problems sending massage with my FreeTone and my FreeTone is premium so I don’t know what is going on that I can’t send massage please I need your help my FreeTone email is anonoalbertade@redacted

    — by Anono 2 years ago

  • hello, I paid all my subscription even the first one but there are still advertisements which bother me on my application. can you set it up immediately?

    — by Yasmina Market 2 years ago

  • Hi please i need your help, i have been using this number +447451229862 for more than a year and i made lot of contacts on whatsapp with it, please i need to recover it to answer some urgent messages, and if another user have it, he will spy on my messages or use my informations, please bring it back for the last time just one last chance please, i'm sure you will help me as always you do, thank you so much

    — by Abdessamad 3 years ago

  • Lost of old messages

    — by Rakiem lee 3 years ago

  • I have the monthly service at $4.99 that locked in my plan thru 7/28/21!!! It deleted my number I have had since 2019 🤬 239-842-6082 and will not allow me to send correspondence—- NOT COOL. Please fix immediately

    — by Ashley Jenkins 3 years ago

  • I get charged 6 bucks a week and still loose my number and still c ads! I want all my money back if it won’t be fixed I’m sick of having to tell everyone I changed my number it’s embarrassing

    — by Brad Scherrr 3 years ago

  • I received a notice of 10 text messages on freetone, and once i open the app, it doesn’t have any new messages…..what is wrong with the app?

    — by Robert 3 years ago