Contact Science Magazine Customer Service

Why should I report an Issue with Science Magazine?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of American Assn. for the Adv. of Science to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Yes, it does display the magazine OK, but it is an exercize in sheer frustration to use this app.....the paper (physical) edition of this weekly magazine is infinitely preferable.Even though you have to download each issue, twice if you want to view in page mode, you still need to have an internet connection to view the issue.

2. Not very practical if you want to read an issue or two on a long flight.I decided to switch from print to electronic subscription and thought I would see if there was an app.

3. Currently I see no evidence it does anything at all.The world's most influential and most detailed Highbrow General Science periodical deserves much better than this slow and fiddly and hard-to-use app.

4. numerous reports have been sent about the crashes, both from the app crash reporting, and also an email, but no responses are provided, and no fix is delivered.

5. An app from an organization that promotes science that will just plain not run with Android pie? Really?App fails to launch after recent firmware update.

6. Crashes just trying to enter your email address, meaning the app never actually opens.The app crashes each time I try to log in.

7. (Before these problems began, the app worked well and I was happy with it.)Buggy, bad interface, sign in and subscription buttons do nothing.

8. the web site has much better usability but fails for refusing to remember authenticated identity for any length of time.

9. I've installed it on my Google pixel 2 and I can't even open the software.This app should be removed from the store until it's gone through development by an actual developer.

10. it too often fails to load articles and dumps the user back to the entry point.

11. At the very least the app should *attempt* to retrieve the subscription and membership information when the user logs in.

1. Fix Science Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Science Magazine: Restarting the app will resolve most errors.
2. Update the Science Magazine App. Here is how:
   1. On Android goto PlayStore » Search for "Science Magazine" » Open Science Magazine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Science Magazine » click "UPDATE".
3. Clear Science Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from Science Magazine servers.
   1. On Android, goto Settings » Apps » Select "Science Magazine" » click Storage » click "Clear Cache".
4. Check Science Magazine app permissions. If any of these permissions required to use your device's features are disenabled, Science Magazine might not work.
5. Uninstall and reinstall Science Magazine. If nothing else has worked, completely uninstall Science Magazine then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Science Magazine not working

2. Fix Science Magazine Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Science Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Science Magazine not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Science Magazine may not be able to connect to the Internet when running in the background.