Published by Matrimony.com Ltd. on Jul 18, 2024

Report an issue with Telugu Matrimony.
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Why should I report an Issue with Telugu Matrimony®-Marriage App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Matrimony.com Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Telugu Matrimony®-Marriage App image 1 contact Telugu Matrimony®-Marriage App image 2

About Telugu Matrimony®-Marriage App

1. Here you can find thousands of Non-resident Indians residing or working in American cities like California, Texas, New York, Florida, New Jersey, Washington and more. • Profile Creation - Create your profile and browse through millions of matches basis your preference. • Compatible Match Recommendation - With our powerful AI-driven matching algorithm MIMA™, get compatible match recommendations that fit your preferences. • Notifications - Get instant notifications on your mobile when there are new matches for you, someone is interested in your profile or a prospect responds. • Choice & Preference - With our advanced filters, find your match by language, city, education, occupation, and more. • Video/ Voice Calls & Chat - Now connect with matches anytime and anywhere with our secure instant chat and video/voice calling. • Instant Messaging - Send interests or personalized messages directly to matches you like. • Access Telugu Matrimony “Prime” - get genuine profiles that are government ID-verified. • Featured Listing - Get featured in Premium Members’ section and receive better responses. • Complete profile information - View full information like educational institute, company and horoscope/ kundli. • Acceptable matches is an industry-first, patent-pending AI system that we innovated to ensure that members’ profiles are seen and contacted only by relevant prospects.

2. If you’re looking for a Hindu, Muslim, Christian, Buddhist, Sikh, Jain bride or groom or have a caste/community preference, we have matching profiles from all religions and 300+ Indian communities like Rajput, Agarwal, Brahmin - Pandit, Yadav, Kayastha, SC, Jat, Baniya, Brahmin - Kanyakubj, Kurmi Kshatriya, Brahmin - Saryuparin, Brahmin - Gaur, Khatri, Nair, Ezhava, 96 Kuli Maratha, Kayastha, and Lingayath.

3. We have helped millions find their jeevansathi or a betterhalf, and unite together in Shaadi through our 17 regional matrimony services including BharatMatrimony, MarathiMatrimony, PunjabiMatrimony, GujaratiMatrimony, BengaliMatrimony, TamilMatrimony, KeralaMatrimony, and KannadaMatrimony.

4. We show matches based on your profile and partner preferences. • With the SecureConnect® feature, you can receive calls from prospects without revealing your mobile number.

5. Find profiles of professionals like Software Professionals, MBAs, Engineers, Doctors, IAS/ IPS/ ICS officers, Chartered Accountants, Bankers, Lecturers, Businessmen, Defence officers, Lawyers, and more.

6. We pioneered online matchmaking 22 years ago and it has helped millions of Indians find their perfect life partner.

7. When it comes to finding a match, TeluguMatrimony offers you lakhs of mobile-verified profiles in the marriage/ dating category for Indians.

8. You can even find your jeevansathi amongst thousands of brides and grooms from Indian cities like Mumbai, Delhi, Kolkata, Bengaluru, Ahmedabad, Lucknow, Chandigarh, Pune, and more.

9. Millions of Indians have found their partner through us You could be next!

10. Welcome to TeluguMatrimony, India’s No. 1 and Most Trusted Matchmaking company.

11. Choose based on interest, education, profession, location, and more.

Telugu Matrimony Customer Insights

1. But I didn't do it which helps to share genuine experience.I don't recommend this to anyone.This matrimony is speaks up to paying money after that not do anything in profile highlighter and 7days extra adding in prime gold this is no use.every time new one lifting and saying same thingWaste of money.

2. About my experience, sales representative told that if we upgrade the plan, them we can view pics and upto 60 contacts even if the profile have restrictions.

3. Took the prime subscription couple of times but still didn't get the right match here.. Many contacts are not up to date.. though I reported the wrong contacts didn't get the contacts balance back.

4. Many fake profiles, even though you are a prime number there is limit in the no of contacts you can see per week and no of messages you can send per day.

5. When I enquired regarding abroad matches I was receiving calls and asked to join package to receive more profiles.

6. If the subscription is going to end non stop calls from you guys despite of saying not to disturb And very expensive didn't like this appVery bad.

7. Post upgrading I've hardly seen any profiles with their photos uploaded, either they're protected (which I can understand) or no photo uploaded at all.

8. Irrespective of the preferences given.Upgrading to a membership is waste of money.

9. Or else I'm going to escalate the issue with consumer grievances portal.Even after paying premium also We are unable see other's contact number.

10. Random profiles that don't match preference show up to increase results count.

11. Could not even create a separate wishlist other than shortlistingwe can't zoom the picture at all it always slips, moves all corners of the screen moves up down.

Steps to Troubleshoot & Fix Telugu Matrimony Issues

1. Fix Telugu Matrimony Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Telugu Matrimony: Restarting the app will resolve most errors.
  2. Update the Telugu Matrimony App. Here is how:
    1. On Android goto PlayStore » Search for "Telugu Matrimony" » Open Telugu Matrimony®-Marriage App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Telugu Matrimony » click "UPDATE".
  3. Clear Telugu Matrimony®-Marriage App app cache: Clearing cached data will force your app to retrieve the latest data directly from Telugu Matrimony servers.
    1. On Android, goto Settings » Apps » Select "Telugu Matrimony®-Marriage App" » click Storage » click "Clear Cache".
  4. Check Telugu Matrimony app permissions. If any of these permissions required to use your device's features are disenabled, Telugu Matrimony might not work.
  5. Uninstall and reinstall Telugu Matrimony. If nothing else has worked, completely uninstall Telugu Matrimony then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Telugu Matrimony not working


2. Fix Telugu Matrimony Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Telugu Matrimony be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Telugu Matrimony not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Telugu Matrimony may not be able to connect to the Internet when running in the background.

Reported Issues