Contact Pyno Customer Service

Why should I report an Issue with Pyno - Chat history?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of chipchip media to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Great app :) .It was working soo amazingly then I stopped using it for a while and now I can't find the search icon which used to be shown on the bottom left corner I really hope you can help me! (already tried switching between messanger and web mode but no luck)You can search for a specific date but then you can't scroll down past a few messages when you click on "load more".

2. in fact, i can't even see the inbox, says it's not available, therefore i can only use facebook, but there's no point of this app then in my opinion... please, fix this, i really like this app, and need to find messages easily!It seems you change the settings of the pyno version.

3. You can access your messages through a desktop browser, or by downloading Meta Business Suite or Messenger in the app store".I have been trying to find an app that lets you go back to facebook message history for a while.

4. Thank youi was looking for an app to EXPORT a copy if my messages..i "think" i have figured out this app ONLY sorts, slices & dices FILTERS & DISPLAYS content..& if so, does an excellent job at that.

5. the see all older messages doesnt even work..it keep saying something wrong we are working on and fixed as soon as we can..loli just want to see the september.

6. It allows you to search messages through all your conversations, and allows you to search to the specific date all while loading reletively quick.

7. But it is easy to go long way back in chat history by picking the date you want to go back to directly without having to scroll for hours.It does not work anymore.

8. if i can copy or expiry, i cant figure thst out.1 star.. it doesnt even work even i change it to messenger mode and pyno web mode.

9. Honestly amazing app, helped me find old messages that I needed by typing in a keyword which is very handy.

10. I thought paying for the app would solve that problem but it doesn't.absolutely love this app, but i can no longer find any messages.

11. Can you please do the old versions? We need complete name and profile for our conversation to have proof that your chatmate is the same person.

1. Fix Pyno Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pyno: Restarting the app will resolve most errors.
2. Update the Pyno App. Here is how:
   1. On Android goto PlayStore » Search for "Pyno" » Open Pyno - Chat history » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pyno » click "UPDATE".
3. Clear Pyno - Chat history app cache: Clearing cached data will force your app to retrieve the latest data directly from Pyno servers.
   1. On Android, goto Settings » Apps » Select "Pyno - Chat history" » click Storage » click "Clear Cache".
4. Check Pyno app permissions. If any of these permissions required to use your device's features are disenabled, Pyno might not work.
5. Uninstall and reinstall Pyno. If nothing else has worked, completely uninstall Pyno then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pyno not working

2. Fix Pyno Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pyno be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pyno not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pyno may not be able to connect to the Internet when running in the background.