Contact RAVON Customer Service

Why should I report an Issue with RAVON?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Synthnova to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. They also updated the game so that the paid content is free now, which makes the song list much larger, and they also updated the UI for song selection in a way that makes it similar to a lot of other rhythm games, so it's easier to navigate.

2. It has potential, but it's so frustrating I'd rather play something else.It's a nice game! Reminds me of playing on a Launchpad except for that it's easier! You seemed to fix the song finishing issue! The calibration is still stuck and doesn't work.

3. With many recognizable artists from the rhythm game sphere, and the promise of new updates and features, I'd say it's well worth the investment.The game is fun and easy to pick up, and is one of the only rhythm games that recognizes the refresh rate on the inner display of my phone being higher than that of the outer display.

4. If possible please fix this problem, I don't know if it's the lag or whatnot, but it's such a let down because I like the concept.The graphics are stellar, the music is good, so how is the core gameplay this bad?? I say this as someone that's bought the game up to chapter 3.

5. Other than that, it's perfect so far.I really wanted to love this game, but the calibration is absolutely awful making it unplayable.

6. It's hard to believe that this is Synthnova's first game, as I think it has a place among the best mobile rhythm games.

7. The pricing is comparable to other mobile rhythm games, costing $2 USD for the full version, with $5 song packs that you can choose to unlock.

8. Thanks!As much as I love the idea, the calibration for the game makes the game unplayable.

9. I hope your game gets fixed! :D (Also, for other people, the game wasn't this buggy before.

10. When I play other rhythm games, my taps registered just fine, but not with Ravon.

11. Secondly, this is just a technical issue, I try to share scores and the game keeps crashing, don't know why.

1. Fix RAVON Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RAVON: Restarting the app will resolve most errors.
2. Update the RAVON App. Here is how:
   1. On Android goto PlayStore » Search for "RAVON" » Open RAVON » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RAVON » click "UPDATE".
3. Clear RAVON app cache: Clearing cached data will force your app to retrieve the latest data directly from RAVON servers.
   1. On Android, goto Settings » Apps » Select "RAVON" » click Storage » click "Clear Cache".
4. Check RAVON app permissions. If any of these permissions required to use your device's features are disenabled, RAVON might not work.
5. Uninstall and reinstall RAVON. If nothing else has worked, completely uninstall RAVON then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RAVON not working

2. Fix RAVON Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RAVON be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RAVON not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RAVON may not be able to connect to the Internet when running in the background.