Published by Syncler

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Why should I report an Issue with Syncler - One app to sync them all?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Syncler to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Syncler Customer Insights

1. So while it's very nice it's not worth paying for if it doesn't have this fundamental feature (which people have been requesting for a long time) So I won't be renewing.After the last update, i am having issues when i pick Subtitles as click action (it gets back to the source selection screen, instead of playing the stream) and scraping the debrid sources that i've added manually on the cloud.

2. I wish the devs can do something with the payment because it just sucks that many users are leaving just because they cant get an account.It was working fine, but recently from last 2 days the app is getting crashed, I Uninstalled apps and then reinstalled it, but the problem is same, sent email to developer bur no luck.

3. UPDATE:- Today, 22nd Feb, almost after 3 days the developer was quite humble enough to reply my review and fixed the issue from 1.3.3.1 to 1.3.4 as the apps were crashing when I was installing kosmos or Express, the only way apps was working was on one kosmos package, thanks syncler.

4. Edit: why not make single left click open the side bar menu.. Double clicking back button is inefficient.So glad its back,really missed zion,but you can tell at times its in beta stage,needs a lot work to get it back to what it was before ,lags at times and crashes, but still better than anything else out there,lookin forward to the updates and will definitely be buying a subscriptionI really like this app.

5. The app is great, but there is no way to get in touch with you (since your subreddit pretty much sucks.. you can't post anything, because it gets flagged by the bot, even though it doesn't meet the criteria for removal)Android TV Interface looks nice, but it's not very streamlined.

6. Fully customizable, skin change option, clean design, works great with Debrid services and Trakt.tv. I hope they don't change a thing in design and functionality.

7. However, paying for premium is just too annoying, Keyoneclick for me only offers random third party payment services (web money, Payoneer etc) no credit cards or paypal at all.

8. As it doesn't offer direct TV or VOD program I believe that it shouldn't work on subscription principle but rather on one shot payment.

9. 3- a "next up" type of play next prompt would make it feel more polished.I've been using Kodi and tried this as a solution I don't have to fiddle with.

10. Thanks!Best app for watching movies & tv as long as you know how to set it up, which can be confusing at first, but as long as you google how to to program providers for syncler you're good to go.

11. While the app works great, I simply don't understand how it doesn't have a Trakt New Episode or calendar view.

Steps to Troubleshoot & Fix Syncler Issues

1. Fix Syncler Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Syncler: Restarting the app will resolve most errors.
  2. Update the Syncler App. Here is how:
    1. On Android goto PlayStore » Search for "Syncler" » Open Syncler - One app to sync them all » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Syncler » click "UPDATE".
  3. Clear Syncler - One app to sync them all app cache: Clearing cached data will force your app to retrieve the latest data directly from Syncler servers.
    1. On Android, goto Settings » Apps » Select "Syncler - One app to sync them all" » click Storage » click "Clear Cache".
  4. Check Syncler app permissions. If any of these permissions required to use your device's features are disenabled, Syncler might not work.
  5. Uninstall and reinstall Syncler. If nothing else has worked, completely uninstall Syncler then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Syncler not working


2. Fix Syncler Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Syncler be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Syncler not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Syncler may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello I was using my exs account and we are no longer together. It still shows my syncler will expire jan 20,2023 but it no longer works because I think he took me off. I want to purchase my own syncler now but don’t know how to take off the existing account as it shows active but does not work.

    — by Amelia P 2 years ago