Contact Cubasis 3 Customer Service

Why should I report an Issue with Cubasis 3 - DAW & Music Studio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Steinberg Media Technologies GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The only thing I can complain about is that very rarely I will have some latency issues, but that could be a non-cubasis cause, and the fault may lie with interface hardware.Ive used this for about 3 months now, and had very few issues with it, however about 3 days ago the feature to upload audio files stopped working, so I delated it and reinstalled it, I noticed there were some changes to the home screen, but the DAW itself was the same, I still cant upload audio files, this really sucks, I dont want to have to get a new software after I spent so long using this one, please fix this issue.Pretty much impossible to use without a real sampler/drum machine.

2. I've recorded mixed and mastered about 10 songs on it using a GO guitar interface made to port your guitar through the headphone jack and honestly this app is capable of way more than you would imagine it being capable of it is literally turning my phone into like a very small laptop made for mixing and mastering.

3. My only issues are the lack of an external mic input (still have no idea why that's still the case, update requested please!) and limited instrument bundles.

4. In some ways I prefer to use this simpler interface when I'm working on sketches than being bogged down with too many options in the full version.This app is amazing.

5. Please, work on stability!It's steinberg so you already know it's great, but this is by far my favorite audio recording DAW for mobile to date.

6. Minisampler is extremely clunky and limited, having a single amp envelope for every sample just doesn't work, and no assignable choke groups makes it hard as well.

7. Latency issues are dealt with the recording compensation feature.

8. I don't mind purchasing add ons at the fair prices you've set so far.Amazing App!!! I've been using this for over a year and it is just amazing.

9. I've always had a hard time recording into DAWs on my computer and this app just makes it so much easier!By far, the best DAW for Android without a doubt! Had this for for over 2 years.

10. Worth the money for sure! Would’ve have given 5 stars if they'd have just put an external mic input in there.... UPDATE PLEASE!!!Advanced.

11. I have a brand new Pixel 6, have had absolutely no problems with any other apps whatsoever, and yet when I find myself pushing over 5 tracks, a crash is never far away.

1. Fix Cubasis 3 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cubasis 3: Restarting the app will resolve most errors.
2. Update the Cubasis 3 App. Here is how:
   1. On Android goto PlayStore » Search for "Cubasis 3" » Open Cubasis 3 - DAW & Music Studio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cubasis 3 » click "UPDATE".
3. Clear Cubasis 3 - DAW & Music Studio app cache: Clearing cached data will force your app to retrieve the latest data directly from Cubasis 3 servers.
   1. On Android, goto Settings » Apps » Select "Cubasis 3 - DAW & Music Studio" » click Storage » click "Clear Cache".
4. Check Cubasis 3 app permissions. If any of these permissions required to use your device's features are disenabled, Cubasis 3 might not work.
5. Uninstall and reinstall Cubasis 3. If nothing else has worked, completely uninstall Cubasis 3 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cubasis 3 not working

2. Fix Cubasis 3 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cubasis 3 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cubasis 3 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cubasis 3 may not be able to connect to the Internet when running in the background.