Published by KastApp on Oct 20, 2024

Report an issue with Radio Online.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Radio Online?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KastApp to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Radio Online image 1 contact Radio Online image 2

Radio Online Customer Insights

1. Even a station which is available on many other app searches does not come up, therefore I cannot pass this to others at this time.Best online radio app I've dreamed of: free, no adds, instant and stable playback, user-friendly, rich selection of stations, easy search - the one and only music app I need on my phone.

2. Would make it work with Google Assistant as well (you can override the listen to radio routine with "open app x" and with autoplay, it would play the last radio station).Awesome Radio is an indispensable tool for any 'Fine Music' lover.

3. Simple interface, comprehensive station list, fast, arrange favorites however you want, sync between devices, and there's even an equalizer.

4. Good interface - favourites, good search, display of current playing and previous playlist.

5. Can organize your favorite stations, nice equalizer that works well and a decent search.

6. Thank you with all my sincerity.after checking out multiple radio apps, i like this one the most.

7. I want to just "turn the radio [app] on" and hear music.

8. That happens when you tune in by web browsers too.Seems good and simple, but had to uninstall cause it doesn't have autoplay.

9. A simple but very useful user interface, playlist, sortable favorits and an eaquilizer.

10. In a sea of advertising laden, bloated, craptastic radio applications this is a tiny gem.

11. the sleeptimer is great! maybe you like to consider a lamdscape mode and a versipn of the widgets with a height of one unit :)True NO ad app! No limited functions.

Steps to Troubleshoot & Fix Radio Online Issues

1. Fix Radio Online Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Radio Online: Restarting the app will resolve most errors.
  2. Update the Radio Online App. Here is how:
    1. On Android goto PlayStore » Search for "Radio Online" » Open Radio Online » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radio Online » click "UPDATE".
  3. Clear Radio Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Radio Online servers.
    1. On Android, goto Settings » Apps » Select "Radio Online" » click Storage » click "Clear Cache".
  4. Check Radio Online app permissions. If any of these permissions required to use your device's features are disenabled, Radio Online might not work.
  5. Uninstall and reinstall Radio Online. If nothing else has worked, completely uninstall Radio Online then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Radio Online not working


2. Fix Radio Online Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Radio Online be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Radio Online not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Radio Online may not be able to connect to the Internet when running in the background.

Reported Issues