Contact The Kreator Customer Service

Why should I report an Issue with The Kreator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of StarRhyme Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. the music was BEAUTIFUL!! but this was NOT AT ALL WHAT I THOUGHT I WAS INSTALLING, I thought I was building a world, not collecting stars TO SURVIVE (unless struck down by smart, merging meteors..) not a bad game, just...not what I was looking for.It's amazing, the songs are perfect and really relaxing but they should add new songs and elements to help to protect the creator because the black elements are hard to overcome and only the white elements and the pink one are not enough even more when it starts getting kinda faster and it's start getting harder to get the orange elementsBrilliant graphics, gameplay and music but I am feel there could be more variety of halo strengthener(?)(blue dot) /helping hands(pink and white balls) which would ease the game a bit.

2. Would I download again? No.If you play this you have to be good at flappy bird at the least and stress management because... Just why is it so stressful This game is supposed to be an escape from life for some people but this is not making anyone more relaxed,only the music and some graphics is calming I hope the things you create in the game won't just die after you die,like let it survive for a little longer please😖 I still enjoy most of it maybe make the shadows move at a constant speed instead of speeding up.Relaxing game, love the pink ball and it's purpose.

3. But overall a brilliant game, so close to 5 starThis game is the sweetest ever! To add little animals and even little people in their small villages can spice up the flora world a bit more with life.

4. So really it's reduced to a pacman like game of eat or get eaten.Another simple and relaxing game.

5. A risk and reward would be awesome for turning around.I don't know if this game is still being worked on l but if it is I have a suggestion.

6. The whole idea of moving around the earth and planting flowers and growing them into trees on passing is amazing but this does nothing to repel the ghosts as you go.

7. Phenomenal job on the art and the music hands down one of the best games on the app store.Downloaded to help with anxiety but it's actually really anxiety inducing.

8. Maybe it's made for people to calm down, maybe the unsyncronised music is a problem only for me, but I can't say I will play it again.

9. Boring as well beacuse you get the idea of what you have to do so easily it becomes annoying to do it again.that was.......... Interesting.. flappy bird-esque controls; simple, not bad.

10. The game is fine.

11. The music is mediocre and fits well but doesnt seem to give off the right vibe.

1. Fix The Kreator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Kreator: Restarting the app will resolve most errors.
2. Update the The Kreator App. Here is how:
   1. On Android goto PlayStore » Search for "The Kreator" » Open The Kreator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Kreator » click "UPDATE".
3. Clear The Kreator app cache: Clearing cached data will force your app to retrieve the latest data directly from The Kreator servers.
   1. On Android, goto Settings » Apps » Select "The Kreator" » click Storage » click "Clear Cache".
4. Check The Kreator app permissions. If any of these permissions required to use your device's features are disenabled, The Kreator might not work.
5. Uninstall and reinstall The Kreator. If nothing else has worked, completely uninstall The Kreator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Kreator not working

2. Fix The Kreator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Kreator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Kreator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Kreator may not be able to connect to the Internet when running in the background.