Published by Groupe 1981

Report an issue with Latina.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Latina?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Groupe 1981 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Latina image 1 contact Latina image 2

About Latina

1. Ecoutez en haute définition le meilleur du son latino diffusé en temps réel sur LATINA depuis votre mobile !

2. Retrouvez tous vos hits préférés, et vos titres coup de coeur découvert sur LATINA.

3. Soyez connecté en permanence à LATINA et suivez la station sur les réseaux sociaux !

Latina Customer Insights

1. I love Latina and recommend it to everyone!The app is very good but some show wrong song names.

2. I am a latina -learning French, living in England.

Steps to Troubleshoot & Fix Latina Issues

1. Fix Latina Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Latina: Restarting the app will resolve most errors.
  2. Update the Latina App. Here is how:
    1. On Android goto PlayStore » Search for "Latina" » Open Latina » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Latina » click "UPDATE".
  3. Clear Latina app cache: Clearing cached data will force your app to retrieve the latest data directly from Latina servers.
    1. On Android, goto Settings » Apps » Select "Latina" » click Storage » click "Clear Cache".
  4. Check Latina app permissions. If any of these permissions required to use your device's features are disenabled, Latina might not work.
  5. Uninstall and reinstall Latina. If nothing else has worked, completely uninstall Latina then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Latina not working


2. Fix Latina Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Latina be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Latina not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Latina may not be able to connect to the Internet when running in the background.

Reported Issues