Published by Robi Axiata Ltd

Report an issue with Robi Life.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Robi Life?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Robi Axiata Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Robi Life Customer Insights

1. If you are just a user of Robi sim please don't download it as it requires an employee id,so you won't be able to provide itVery bad apk..never download..Ami robi app.

2. i Can't log in but i try tw log in more time.Rubbish app... It doesn’t work at all... Plz Don't download thisThis app is only for the robi employees.

3. If i attempt to long in with requires it shows connection problem.This app is very bad apps.

4. It makes complicated now,it need email,password but before it was easy.

5. I face problem to log in.

6. Parsina keno.

7. Salo.

8. Korte.

Steps to Troubleshoot & Fix Robi Life Issues

1. Fix Robi Life Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Robi Life: Restarting the app will resolve most errors.
  2. Update the Robi Life App. Here is how:
    1. On Android goto PlayStore » Search for "Robi Life" » Open Robi Life » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Robi Life » click "UPDATE".
  3. Clear Robi Life app cache: Clearing cached data will force your app to retrieve the latest data directly from Robi Life servers.
    1. On Android, goto Settings » Apps » Select "Robi Life" » click Storage » click "Clear Cache".
  4. Check Robi Life app permissions. If any of these permissions required to use your device's features are disenabled, Robi Life might not work.
  5. Uninstall and reinstall Robi Life. If nothing else has worked, completely uninstall Robi Life then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Robi Life not working


2. Fix Robi Life Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Robi Life be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Robi Life not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Robi Life may not be able to connect to the Internet when running in the background.

Reported Issues