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Contact MetLife Infinity Customer Service
Published by MetLife Inc
Report an issue with MetLife Infinity.
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Why should I report an Issue with MetLife Infinity?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of MetLife Inc to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
MetLife Infinity Customer Insights
Steps to Troubleshoot & Fix MetLife Infinity Issues
1. Fix MetLife Infinity Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart MetLife Infinity: Restarting the app will resolve most errors.
- Update the MetLife Infinity App. Here is how:
- On Android goto PlayStore » Search for "MetLife Infinity" » Open MetLife Infinity » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for MetLife Infinity » click "UPDATE".
- Clear MetLife Infinity app cache: Clearing cached data will force your app to retrieve the latest data directly from MetLife Infinity servers.
- On Android, goto Settings » Apps » Select "MetLife Infinity" » click Storage » click "Clear Cache".
- Check MetLife Infinity app permissions. If any of these permissions required to use your device's features are disenabled, MetLife Infinity might not work.
- Uninstall and reinstall MetLife Infinity. If nothing else has worked, completely uninstall MetLife Infinity then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing MetLife Infinity not working
2. Fix MetLife Infinity Server issues & Internet Connection
- Check network connection: An unstable Internet will make MetLife Infinity be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to MetLife Infinity not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, MetLife Infinity may not be able to connect to the Internet when running in the background.
