Published by GateHouse Media, LLC on Dec 19, 2024

contact Peoria Journal Star Chat with our AI-based Peoria Journal Star Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Peoria Journal Star?



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Why chat with our AI Peoria Journal Star Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Peoria Journal Star.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. A Journal Star subscription is helpful for staying informed about my hometown, but $5 a month is quite steep given the small quantity of articles (their writing staff is quite small) and the huge amount of ads.Great newspaper, horrible app.

2. They have access to acct to take payment every month then tell you that you read your free articles and wont let you see the articles untill you sign in again.

3. Very slow to update the news! The app still has old news articles.I like to read the paper, not read what you choose for me to read.

4. Downloaded the other app but I don't like the newspaper layout.I've been using the free trial for a few days and there are hardly any fresh articles.

5. The news might have an article or 2 that are new.I signed up for a yearly subscription, but everyday I have to uninstall & install it again for it to let me see anything.

6. Despite this, every day I have to uninstall and reinstall the app as it tells me that I have reached a limit on free articles.

7. Subscription now works w/o mult loginsDoesn't update with the day's articles.

8. It would be nice to view older articles; they added a search function, but it seems to only go back about 3-4 months.

9. Peoria news is printed and shipped from Springfield...local TV news is more reliable for up-to-date for local happenings.Displays old news.

10. I thought that since I have a subscription at home that I pay almost $60 a month for that this app was free.

11. The app works for three days and then kicks us off.Reliable delivery of the previous day and overdraft of national new.

Steps to Troubleshoot & Fix Peoria Journal Star Issues

1. Fix Peoria Journal Star Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Peoria Journal Star: Restarting the app will resolve most errors.
  2. Update the Peoria Journal Star App. Here is how:
    1. On Android goto PlayStore » Search for "Peoria Journal Star" » Open Peoria Journal Star » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Peoria Journal Star » click "UPDATE".
  3. Clear Peoria Journal Star app cache: Clearing cached data will force your app to retrieve the latest data directly from Peoria Journal Star servers.
    1. On Android, goto Settings » Apps » Select "Peoria Journal Star" » click Storage » click "Clear Cache".
  4. Check Peoria Journal Star app permissions. If any of these permissions required to use your device's features are disenabled, Peoria Journal Star might not work.
  5. Uninstall and reinstall Peoria Journal Star. If nothing else has worked, completely uninstall Peoria Journal Star then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Peoria Journal Star not working


2. Fix Peoria Journal Star Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Peoria Journal Star be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Peoria Journal Star not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Peoria Journal Star may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Joni Swanson

I would like to cancel our journal star paper as of March 18th. I am on auto pay and want that canceled too! Need confirmation of this. I then would like the $1.00 for 6 month special for internet subscription.. I called and lierally got hung up on 3 times????? Where is the customer service????