Contact Air Hogs X-Stream Customer Service

Why should I report an Issue with Air Hogs X-Stream?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Spin Master Studios to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. what a complete waste of time and money I am not happy.. for your reference my device Is a Samsung galaxy 8+This app is causing issues within my tablet, from crashing in the background! Why isn't this app optimized for Galaxy Tablets? Please Fix then 5 Stars! *Samsung Galaxy Tab A* Searching thru reviews and see you're No Longer Updating App!! You're Still selling drones that require this app tho! 😬😠 $100+ drone is USELESS and is Non-returnable! Not Happy! If you're not updating app, stop selling drones that require it!! Is there a replacement app?!very poor...this was bought as a Christmas gift and cannot be used as the app crashes.

2. Make sure the jyro is calibrated and in the top right area in the app there are speed settings keep it at the lowest if you are beginning to fly with a drone or this one.Update for you all: The app this item for is still available today for droves bought today BUT they have not updated the app to work with ANY current devices in the last year or so.

3. Found app HD/Wi-Fi® Drone will work with this item.Terrible as of the last couple months, and still the app won't even open to try to fly the thing.

4. So the drone is as useful as a paper weight.Will not work with my new phone LG Stylo 5.

5. Phones and devices update to new android and app will stop working and these guys are not providing updates to function.

6. Step one, power on the drone, step two connect to the devices WiFi then launch the app.

7. have spoken to the customer service people who said they would send an email to give clearer instruction but nothing as yet...... not happy a lot of money for heap of poop!App won't launch, even after uninstalling and reinstalling.

8. I've downloaded it and deleted it turned my phone on and off and the drone is completely changed.

9. (It did work initially, more than a year ago.)As with many, it worked well to begin with, but the new phone/is updates has made a critical failing of the software.

10. Spin Masters MUST update the app to work with phones that have Android 7 and up.

11. Bought a new drone and found this out after and its non-returnable.

1. Fix Air Hogs X-Stream Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Air Hogs X-Stream: Restarting the app will resolve most errors.
2. Update the Air Hogs X-Stream App. Here is how:
   1. On Android goto PlayStore » Search for "Air Hogs X-Stream" » Open Air Hogs X-Stream » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Air Hogs X-Stream » click "UPDATE".
3. Clear Air Hogs X-Stream app cache: Clearing cached data will force your app to retrieve the latest data directly from Air Hogs X-Stream servers.
   1. On Android, goto Settings » Apps » Select "Air Hogs X-Stream" » click Storage » click "Clear Cache".
4. Check Air Hogs X-Stream app permissions. If any of these permissions required to use your device's features are disenabled, Air Hogs X-Stream might not work.
5. Uninstall and reinstall Air Hogs X-Stream. If nothing else has worked, completely uninstall Air Hogs X-Stream then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Air Hogs X-Stream not working

2. Fix Air Hogs X-Stream Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Air Hogs X-Stream be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Air Hogs X-Stream not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Air Hogs X-Stream may not be able to connect to the Internet when running in the background.