Published by Spin Master Studios

Report an issue with Dragamonz AR Battle.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Dragamonz AR Battle?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Spin Master Studios to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Dragamonz AR Battle image 1 contact Dragamonz AR Battle image 2

Dragamonz AR Battle Customer Insights

1. the calculator is helpful for the actual game outside of the app, but would like scan the cards i own to keep track of my collectionThis is my second review the game has begun to load up and I can start playing it except when ever I try to do something it take a good amount of time to load up for example going onto the collection takes at least 2mins to load up to and no my WiFi is perfect I would like this to be fixed and then I will rate 5starsReading other recent reviews I can see I'm not the only one that can no longer load the game.

2. Very disappointing overall experience for my son.Ok the concept for this FREE app is amazing! I know it's buggy and it has known things to improve but if I could suggest one thing that might make us players and you devs lives easier is coming up with a way to turn the augmented reality feature off.

3. I've even uninstalled and reinstalled the app 3 times it's still crashing.Game is good with graphics and ability but must get rid of the AR feature and give chance to take picture and play area.

4. This option would also save battery power! Amazing app and amazing card game!It won't let me scan the cards even though I'm doing exactly as it's.

5. It's very cool when it works but until it's perfected, maybe let us have the option to play this amazing game without it.

6. It doesn't play out battling in the fashion the card game would, which is fine by me.

7. Downloads fast I hit play and accept the camera pop ups, I get a white screen and then the entire app crashes.. it's happened to me over 10 times now.

8. More will play if fixed.crashes alot and can't get past the first intro battle without the app closing.

9. Imo you could easily just remove the ar aspect of placing the battlefield and just have a set animated battlefield to remove alot of frustration and issues due to crashes and the arena disappearingFive stars for this.

10. Now let's talk about how I can get up to 7th place in the tournament and then everytime I try to join after it crashes and takes my tourney ticket.

11. It's very frustrating for a young child to comprehend the lag time between the interaction with the screen and what is suppose to happen.

Steps to Troubleshoot & Fix Dragamonz AR Battle Issues

1. Fix Dragamonz AR Battle Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dragamonz AR Battle: Restarting the app will resolve most errors.
  2. Update the Dragamonz AR Battle App. Here is how:
    1. On Android goto PlayStore » Search for "Dragamonz AR Battle" » Open Dragamonz AR Battle » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dragamonz AR Battle » click "UPDATE".
  3. Clear Dragamonz AR Battle app cache: Clearing cached data will force your app to retrieve the latest data directly from Dragamonz AR Battle servers.
    1. On Android, goto Settings » Apps » Select "Dragamonz AR Battle" » click Storage » click "Clear Cache".
  4. Check Dragamonz AR Battle app permissions. If any of these permissions required to use your device's features are disenabled, Dragamonz AR Battle might not work.
  5. Uninstall and reinstall Dragamonz AR Battle. If nothing else has worked, completely uninstall Dragamonz AR Battle then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dragamonz AR Battle not working


2. Fix Dragamonz AR Battle Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dragamonz AR Battle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dragamonz AR Battle not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dragamonz AR Battle may not be able to connect to the Internet when running in the background.

Reported Issues