Published by Telecom International Myanmar Limited

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Why should I report an Issue with Mymusic?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Telecom International Myanmar Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Mymusic

1. MyMusic is online music streaming service of Mytel which allows Mytel users to listen, download and share the update & famous Music from local & international via application.

Mymusic Customer Insights

1. Slow loading and can harm your smart phone.Worst app ever i seen, too bad , so many error .

2. This app is toally bad trash.

Steps to Troubleshoot & Fix Mymusic Issues

1. Fix Mymusic Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mymusic: Restarting the app will resolve most errors.
  2. Update the Mymusic App. Here is how:
    1. On Android goto PlayStore » Search for "Mymusic" » Open Mymusic » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mymusic » click "UPDATE".
  3. Clear Mymusic app cache: Clearing cached data will force your app to retrieve the latest data directly from Mymusic servers.
    1. On Android, goto Settings » Apps » Select "Mymusic" » click Storage » click "Clear Cache".
  4. Check Mymusic app permissions. If any of these permissions required to use your device's features are disenabled, Mymusic might not work.
  5. Uninstall and reinstall Mymusic. If nothing else has worked, completely uninstall Mymusic then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mymusic not working


2. Fix Mymusic Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mymusic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mymusic not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mymusic may not be able to connect to the Internet when running in the background.

Reported Issues