Contact Ibiza Sonica Customer Service

Why should I report an Issue with Ibiza Sonica?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sonica Broadcast to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The phone flashes a message the app has a bug and won't start the application, but the app performance was always 3 stars when it did work, as the stream would often cut out randomly.Dudes,i must start by saing i love you!! U are so great and play so many great songs and vibes and mixes,but my experience with your app is terribble.

2. By doing so, the app will be allowed to keep streaming audio even when you are not using your phone.Great app, but from some time now I have problems with some radio station, that will just not load (for example Blue Marlin).

3. Last thing on the wishlist would be Chromecast support so I can play on my nice speakers! Keep up the great work :)It keeps cutting out and forcing you to push the play button again.

4. I tried uninstall and power save turned off, but nothing seems to work... Any other suggestions? Thanks!Drains battery and brings my phone to a halt making it unusable.

5. They advised the following which works! Some manufacturers like Samsung has set by default power saving settings that are a bit too restrictive not allowing the app to connect to the Internet after the screen has been locked.

6. One more thing, PLEASE include a cast option on the next update, we all don't use headphones to listen.Great music but has some issues and missing features.

7. I deleted the app,reinstaled it but it happend the same...please help and make it better and normal si we can enjoyit further! Still love ya,Great music in bitesize bits.

8. I'M RUNNING ANDROID..Great station and I really hope they can keep going, happy to support as best I can.

9. The main issue is Blue Marlin, will play for days, then refuses, even though the other stations on the app work.

10. The app really needs to have cast functionality as the great tunes really need to be heard through proper sound system.

11. Everytime i open it in my phone it blocks everything...i can hear the radio but everything is blocked and its not normal.

1. Fix Ibiza Sonica Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ibiza Sonica: Restarting the app will resolve most errors.
2. Update the Ibiza Sonica App. Here is how:
   1. On Android goto PlayStore » Search for "Ibiza Sonica" » Open Ibiza Sonica » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ibiza Sonica » click "UPDATE".
3. Clear Ibiza Sonica app cache: Clearing cached data will force your app to retrieve the latest data directly from Ibiza Sonica servers.
   1. On Android, goto Settings » Apps » Select "Ibiza Sonica" » click Storage » click "Clear Cache".
4. Check Ibiza Sonica app permissions. If any of these permissions required to use your device's features are disenabled, Ibiza Sonica might not work.
5. Uninstall and reinstall Ibiza Sonica. If nothing else has worked, completely uninstall Ibiza Sonica then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ibiza Sonica not working

2. Fix Ibiza Sonica Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ibiza Sonica be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ibiza Sonica not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ibiza Sonica may not be able to connect to the Internet when running in the background.