Contact Ma Gare SNCF Customer Service

Why should I report an Issue with Ma Gare SNCF?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SNCF to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Most gare do not have a plan and when it does it's massively zoomed in.Hi pls my trip was delayed from Cherbourg to caen (because the train station was closed today) how do I cancel my trip and get refundVery, very good and helpful.It's the top.I need an English language version1ère installation, me demande ma gare.

2. Trains delayed for over 20-30-40 min showing only 10 min delays for arrival, and *totally removed from departures list/tab*, as if they already left (removed automatically at the original time of departure).Really, no English?No real info on local station, snd anyway I wanted to know about a different station for which no info was even allowed to be askef for.

3. Aucune gare trouvée en tapant Paris ou La rochelle... pris une gare géolocalisée et cherche les horaires, gare départ Paris introuvable.

4. It is probably good as long as you speak French Is there an English version?Completely inaccurate.

5. Inutile really if they dont cooperateTerrible.

1. Fix Ma Gare SNCF Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ma Gare SNCF: Restarting the app will resolve most errors.
2. Update the Ma Gare SNCF App. Here is how:
   1. On Android goto PlayStore » Search for "Ma Gare SNCF" » Open Ma Gare SNCF » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ma Gare SNCF » click "UPDATE".
3. Clear Ma Gare SNCF app cache: Clearing cached data will force your app to retrieve the latest data directly from Ma Gare SNCF servers.
   1. On Android, goto Settings » Apps » Select "Ma Gare SNCF" » click Storage » click "Clear Cache".
4. Check Ma Gare SNCF app permissions. If any of these permissions required to use your device's features are disenabled, Ma Gare SNCF might not work.
5. Uninstall and reinstall Ma Gare SNCF. If nothing else has worked, completely uninstall Ma Gare SNCF then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ma Gare SNCF not working

2. Fix Ma Gare SNCF Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ma Gare SNCF be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ma Gare SNCF not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ma Gare SNCF may not be able to connect to the Internet when running in the background.