Contact ProFlowers Customer Service

Why should I report an Issue with ProFlowers?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FTD, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With this app, you can easily send fresh, high quality flowers and enjoy reliable delivery, trusted by millions of ProFlowers customers over the years.

2. At ProFlowers, we believe that flowers and plants have the ability to create an emotional experience, no matter the occasion.

3. ProFlowers makes it easy to send a gift of flowers that delivers the right message.

4. Send fresh flowers and plants from the ProFlowers app in seconds.

5. We believe that the process of giving gifts should be a pleasure in itself, so we’ve created the new ProFlowers mobile app with a focus on your gifting experience.

6. Ship with a FREE vase, personalized card, and easy care instructions.

7. It’s deliberately designed to make it an easy, effortless and enjoyable experience for you and your recipient.

8. Ship with a FREE pot, personalized card, plant food and care instructions.

9. Our flowers leave the grower’s fields, carefully nurtured in pristine conditions, and travel directly to your doorstep.

10. If you’re not satisfied with your experience, we’re not satisfied.

11. If you’re not satisfied with your experience, we’re not satisfied.

1. with how much you guys charge for flowers, you'd think you could afford a better app.Terrible this company can't get their act together they say they're going to ship it a certain date they ship days later and miss the holiday or occasion that you originally order flowers for useless! you try to order it ahead of time so everything is okay they charge of $67.50 for two dozen roses and then it charges $37.98 for shipping and handling.

2. I have a Galaxy S22 Ultra so it's not because my phone is outdated.I Hate this company, why even give the option to choose a date if it never arrives on the date or at all, also it defeats the purpose to use this service if it arrives days after your selected day of choice its just waste of time and money i could have went to my local flower shop and saved at least $20minimal at best.

3. A week later, still no flowers.I had a issue years ago with my order timing the customer service was great got a full refund and still kept the flowers.

4. thank you and I will recommend.What a terrible app! Don't even bother with it... If you want to place an order and have an actual selection to choose from, go to their website.

5. But the app does not give detailed order information & customer service will not help you with the information they want.

6. Flowers are great but overall bad experience when ordering from the app.Not linked to your whole account, you can only view mobile orders with the app.

7. you might as well just go to the website and place ordersIf you want to waste your money, this is a great app.

8. I decided to trust them and this time I am plaised with my order everything went smoothly.

9. Buyer beware as they gouged on shipping and said they delivered 2 days after the original confirmation date.

10. why does this app ask you for your login credentials but doesn't even show you anything on your account except for mobile orders placed only?!.

11. Ordered flowers and was given a 48 delivery window.

1. Fix ProFlowers Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ProFlowers: Restarting the app will resolve most errors.
2. Update the ProFlowers App. Here is how:
   1. On Android goto PlayStore » Search for "ProFlowers" » Open ProFlowers » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ProFlowers » click "UPDATE".
3. Clear ProFlowers app cache: Clearing cached data will force your app to retrieve the latest data directly from ProFlowers servers.
   1. On Android, goto Settings » Apps » Select "ProFlowers" » click Storage » click "Clear Cache".
4. Check ProFlowers app permissions. If any of these permissions required to use your device's features are disenabled, ProFlowers might not work.
5. Uninstall and reinstall ProFlowers. If nothing else has worked, completely uninstall ProFlowers then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ProFlowers not working

2. Fix ProFlowers Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ProFlowers be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ProFlowers not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ProFlowers may not be able to connect to the Internet when running in the background.