Published by JukeVision LLC on Dec 27, 2023

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Why should I report an Issue with JukeVision?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of JukeVision LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About JukeVision

1. JukeVision is our companion app for a next generation of Music Video service found in bars and other hospitality environments across the US.

2. The simple, uncluttered design allows you to easily search for and request music and music videos to be watched on the venues TVs.

JukeVision Customer Insights

1. They just don't play.I hate that i spend money on this app to hear and surprisingly watch certain videos and this app always puts ads over just my song selections.

2. Also app glitches out and plays commercials over music videos that people have requested, through all requests if you have a long queue.

3. its really infuriatingWish you had more songs and we're a bit cheaper but love the first three free!Trash app doesn't workCan't play Tom Jones' 'What's New Pussycat' 21 times straight except for one 'It's Not Unusual' after the 7th time.

4. They need to make app more user friendly and keep up to date on their music video selection.The app and system are fine... When it chooses to work.

5. If a song is a single and has a music video it should play.

6. It frequently will not play any songs people have requested in the app, even tho they appear in the song queue.

7. The audio and video quality is garbage, I'm not expecting lossless audio, but I at least expect better than sounding like 64kbps.

8. Then I found out how much they charge venues for the service, and they don't share the revenues with the venue like TouchTunes does, nor do they cover the jukebox licensing fees to BMI, SESAC, etc.

9. None of the audio is level between tracks so some stuff is wicked loud and others you can barely hear.

10. Do not use!Never have new music videos, don't have some old music videos.

11. So... what's the point?Thank you for the explanation of my issue.

Steps to Troubleshoot & Fix JukeVision Issues

1. Fix JukeVision Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart JukeVision: Restarting the app will resolve most errors.
  2. Update the JukeVision App. Here is how:
    1. On Android goto PlayStore » Search for "JukeVision" » Open JukeVision » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JukeVision » click "UPDATE".
  3. Clear JukeVision app cache: Clearing cached data will force your app to retrieve the latest data directly from JukeVision servers.
    1. On Android, goto Settings » Apps » Select "JukeVision" » click Storage » click "Clear Cache".
  4. Check JukeVision app permissions. If any of these permissions required to use your device's features are disenabled, JukeVision might not work.
  5. Uninstall and reinstall JukeVision. If nothing else has worked, completely uninstall JukeVision then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing JukeVision not working


2. Fix JukeVision Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make JukeVision be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to JukeVision not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, JukeVision may not be able to connect to the Internet when running in the background.

Reported Issues