Published by Securenet Systems on Feb 29, 2024

Report an issue with Cirrus Engager.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Cirrus Engager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Securenet Systems to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cirrus Engager image 1 contact Cirrus Engager image 2

Cirrus Engager Customer Insights

1. You have to login to the desktop version to get the "one time code" or QR code to connect to your account.

2. What is the point if I have to go to the desktop EVERY time to use the app? The app should STAY connected to your account, but it doesn't.

3. So the only way you can use this app again is to visit the desktop version again to get the code to reconnect again.

4. Once logged in, it allows you to see current listeners, song requests,do push messages, etc.. However, you can't close the app.

5. Dumb.

6. Because if you close the app, you are disconnected.

7. And that makes the app worthless/pointless.A great tool to have and use with SecureNet streaming services.Great app for Securenet customers! No ads in app.

Steps to Troubleshoot & Fix Cirrus Engager Issues

1. Fix Cirrus Engager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cirrus Engager: Restarting the app will resolve most errors.
  2. Update the Cirrus Engager App. Here is how:
    1. On Android goto PlayStore » Search for "Cirrus Engager" » Open Cirrus Engager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cirrus Engager » click "UPDATE".
  3. Clear Cirrus Engager app cache: Clearing cached data will force your app to retrieve the latest data directly from Cirrus Engager servers.
    1. On Android, goto Settings » Apps » Select "Cirrus Engager" » click Storage » click "Clear Cache".
  4. Check Cirrus Engager app permissions. If any of these permissions required to use your device's features are disenabled, Cirrus Engager might not work.
  5. Uninstall and reinstall Cirrus Engager. If nothing else has worked, completely uninstall Cirrus Engager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cirrus Engager not working


2. Fix Cirrus Engager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cirrus Engager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cirrus Engager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cirrus Engager may not be able to connect to the Internet when running in the background.

Reported Issues