Published by Matrimony.com Limited on Apr 2, 2024

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Why should I report an Issue with SC Matrimony - Marriage App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Matrimony.com Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SC Matrimony - Marriage App image 1 contact SC Matrimony - Marriage App image 2

SC Matrimony Customer Insights

1. Same profiles are coming again & again then what is the use of taking membership in ur app... Developer team take a action asap last time also i have given the feedback still i can't see any changes in the appEach profile to which I send invitation to connect gives me reply that "sorry, I am already engaged".When I tell about my this problem to costumer care executives, they bluntly say that Only solution to every problem is purchasing assisted service of 24,000.

2. I have paid the fees through the link given by customer executive but didn't updated in the app..instead of giving a solution the customer service always hang up the phone..worst experience so farOne of the worst experience, 90%of the people not added the profile pictures always need to request for photo & no active profiles.

3. Develop the app protocol.Even after paying ..amount debited from my account with UTR reference screenshots sent , complaint to customer care and emails , account not updated ..so why we should pay ..it is total cheating ..I advise others not to pay for this matrimonial site ..and total distrubance with phone calls asking for payment .. but problem not solved ..useless site1.

4. stupid app intentionally curated to loot money from costumers 👎I totally disappointed this is the 2nd time i took gold membership previously one girl(Meghana) from Sc matrimony suggested me to take members ship later on even she didnot responding now one more girl chited me name is Vani.

5. which I paid for it and no relevant profile even for accept profile also they do time pass not this is the first time I facing its really bad Exprience continues for the 2nd time alsoI am experencing lots of errors in the app.

6. When i click a profile some other photos of earlier seen profiles are shown.

7. Each time i say to telecaller but they dont care about bugs.

8. After sending request only for 10sec we have a undo option post that if we needs to change the decesion we don't have a cancel option.

9. Certain profile with photos are loaded.

10. If we want to chat with those people we don't have a normal chat like whats app each single msg comes and we can't see the previous msgs as well.

11. Men's profile were show in the list.

Steps to Troubleshoot & Fix SC Matrimony Issues

1. Fix SC Matrimony Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SC Matrimony: Restarting the app will resolve most errors.
  2. Update the SC Matrimony App. Here is how:
    1. On Android goto PlayStore » Search for "SC Matrimony" » Open SC Matrimony - Marriage App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SC Matrimony » click "UPDATE".
  3. Clear SC Matrimony - Marriage App app cache: Clearing cached data will force your app to retrieve the latest data directly from SC Matrimony servers.
    1. On Android, goto Settings » Apps » Select "SC Matrimony - Marriage App" » click Storage » click "Clear Cache".
  4. Check SC Matrimony app permissions. If any of these permissions required to use your device's features are disenabled, SC Matrimony might not work.
  5. Uninstall and reinstall SC Matrimony. If nothing else has worked, completely uninstall SC Matrimony then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SC Matrimony not working


2. Fix SC Matrimony Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SC Matrimony be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SC Matrimony not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SC Matrimony may not be able to connect to the Internet when running in the background.

Reported Issues