Published by CommunityMatrimony.com on Mar 28, 2024

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Why should I report an Issue with Kapu Matrimony - Marriage App?

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contact Kapu Matrimony - Marriage App image 1 contact Kapu Matrimony - Marriage App image 2

About Kapu Matrimony - Marriage App

1. You can decide to set various criteria such as age, income, education, community etc. , and allow only matches who meet these criteria to view and contact you. • Chat - Connect with matches anytime and anywhere with our secure chat feature. • Personalised Messaging - You can send personalised messages to members you like. • Access KapuMatrimony “Prime” - a membership service that offers government ID-verified profiles. • Access complete profile information like Educational institute, Company and Horoscope/ Kundli. • Featured Listing - Get Premium Tag and be featured in the premium members section for better visibility & response.

2. Find Kapu brides and grooms from NRI communities spread over the globe. • Set up your partner preferences based on sub caste, age, location and education. • Get your daily matches on mobile and email basis your preferences. • View 100% verified profiles and photos of your matches. • With our advanced filters, find your match by language, education, profession and location.

3. Kapu Matrimony is a part of Matrimony. com Group, the leading matrimony service for Indians worldwide which pioneered online matchmaking in India 21 years ago. Matrimony. com is a public listed company that owns over 300 of India’s largest matrimony brands including BharatMatrimony, MarathiMatrimony, BengaliMatrimony, PunjabiMatrimony, TamilMatrimony, KeralaMatrimony, TeluguMatrimony, KannadaMatrimony and EliteMatrimony.

4. Kapu Matrimony offers a large number of matches from various Kapu communities like Munnuru Kapu, Naidu, Telaga, Balija/ Balija Naidu, Turpu Kapu, Setty Balija, Gajula / Kavarai, and Ontari across the world.

5. You can find Kapu brides, grooms from the states of Andhra Pradesh, Telangana, Karnataka, Tamil Nadu, Maharashtra, Orissa, California, Texas, New Jersey, and Andaman & Nicobar.

6. Welcome to Kapu Matrimony, the most trusted matrimony service for Kapu brides and grooms.

7. The Kapu Matrimony app has lakhs of profiles of different Kapu communities from India and abroad.

8. It has 130 self-owned retail outlets across India and international offices in USA and Dubai. • The Most Trusted Matrimony Brand (as per the Brand Trust Report 2014 & 2015). • "The Most Visited Matrimony Portal in the World" by Comscore.

9. We understand your personal preferences including community, education, location and profession and offer you suitable matches based on your preferences.

10. On KapuMatrimony, you can find profiles from cities such as Hyderabad, Vijayawada, Visakhapatnam, Guntur, Kakinada, Rajahmundry, Amalapuram, Eluru, Bheemavaram, and Ongole.

11. Thousands of कापू brides and grooms from all over the world have successfully found their life partner on KapuMatrimony. You too can!

Kapu Matrimony Customer Insights

1. Need stronger integration between app and site as many major things miss out in app.Here there is no proper communication between two customers & no midiater comunication & no responsibility to find the matches so many negative on this app so I am suggesting please no one join in this app money waste time waste process hereWhen ever open the app, always showed upgrade member ship, also their employees continuosly calling and disturbing for upgradation of membership.

2. In notification profile was not hidden even though user made available through request only.Worst app & waste of money.

3. Please don't waste money by paying for this site.

4. No good assistance by the customer support.Worst app and no proper support for paying customers.

5. Waste of money and time.Such a third class app.

6. Even the customer chat option is also not properWaste app and it is waste to invest money in this.

7. Please use sequential model for your notification updates as notified items still show notification numberings which is quite confusing for an user to understand whether he/she did go through the notified item.

8. No proper response from customer support and also backend team never reverts back to the request raised.

9. No single call to check how is experience.good n decent enough app.. need much UI updates as it gives mush up user experience.

10. Profiles are having fake contact numbers and some are switchoff or out of service.

11. Every time profile loads based notifications images were not loading properly.

Steps to Troubleshoot & Fix Kapu Matrimony Issues

1. Fix Kapu Matrimony Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kapu Matrimony: Restarting the app will resolve most errors.
  2. Update the Kapu Matrimony App. Here is how:
    1. On Android goto PlayStore » Search for "Kapu Matrimony" » Open Kapu Matrimony - Marriage App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kapu Matrimony » click "UPDATE".
  3. Clear Kapu Matrimony - Marriage App app cache: Clearing cached data will force your app to retrieve the latest data directly from Kapu Matrimony servers.
    1. On Android, goto Settings » Apps » Select "Kapu Matrimony - Marriage App" » click Storage » click "Clear Cache".
  4. Check Kapu Matrimony app permissions. If any of these permissions required to use your device's features are disenabled, Kapu Matrimony might not work.
  5. Uninstall and reinstall Kapu Matrimony. If nothing else has worked, completely uninstall Kapu Matrimony then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kapu Matrimony not working


2. Fix Kapu Matrimony Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kapu Matrimony be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kapu Matrimony not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kapu Matrimony may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Marriage fix

    — by Telu suresh 2 years ago