Contact Schoox Customer Service

Why should I report an Issue with Schoox?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Schoox, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. More than just a mobile app for learning, Schoox lets you track your professional development with career paths, goal tracking, and skill building.

2. To access the mobile app, learners and administrators must have credentials for an authorized Schoox academy.

3. The Schoox mobile app is intended for customers of the Schoox workplace learning platform.

4. Schoox also keeps you connected with notifications about course assignments, due dates, announcements, and social features for communicating with your team.

5. With Schoox, you can complete your required training, earn certificates, and discover new learning opportunities.

6. The Schoox mobile app gives you the flexibility to learn whenever and wherever works best for you.

7. Users who need assistance logging into the Schoox mobile app or online academy should contact their company’s system administrator.

1. Videos keep freezing and rewinding! Why a business would inconvenience their future employees by using this is ridiculous! It's taken me a day to get half way though a 3 minute video! I have to watch 12 of them! This makes me want to apply somewhere else! Very frustrating!My first time EVER signing into this app and it didn't work.

2. To navigate to training videos, click the drop down columns under your profile then select my courses to uncover slides.I am forced to use this app for work and its terrible.

3. Don't release garbage and expect people to stick with it till your developers can figure out how to actually build a profecient, effective, easy to use, robust and broadly scaled app to rival any otherI don't really understand how the app works, There is not a single course in the library.

4. If I log into it via my Facebook account, it makes me log out first even though the session ended a days ago, I dont get it.Poorly designed, doesn't recognize when you've completed courses, buttons that go nowhere.

5. app and website, both are full of dead ends where, while doing a lesson, screens white out, bottom-right checkmark buttons never become clickable.

6. It doesnt adjust screen settings, so it's still the viewing size as if I'm on my phone.Weak. Dev is taking forever and making no real progress.

7. This has the potential to be a very useful tool for employees to further their knowledge and open doors of opportunities that allow for success within the organization.

8. just frustrating.Works great on my phone ,but when trying to use it on chromebook.

9. I have finally just called my new employer to see if they can expedite this nightmare.This is a training app is only geared to teach you how navigate the Hot Schedules application.

10. However, if I go to the website on my computer I can find all the different courses they offer.

11. but same as other users it started with not wanting to open courses.

1. Fix Schoox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Schoox: Restarting the app will resolve most errors.
2. Update the Schoox App. Here is how:
   1. On Android goto PlayStore » Search for "Schoox" » Open Schoox » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Schoox » click "UPDATE".
3. Clear Schoox app cache: Clearing cached data will force your app to retrieve the latest data directly from Schoox servers.
   1. On Android, goto Settings » Apps » Select "Schoox" » click Storage » click "Clear Cache".
4. Check Schoox app permissions. If any of these permissions required to use your device's features are disenabled, Schoox might not work.
5. Uninstall and reinstall Schoox. If nothing else has worked, completely uninstall Schoox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Schoox not working

2. Fix Schoox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Schoox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Schoox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Schoox may not be able to connect to the Internet when running in the background.