Published by School Loop, Inc.

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Why should I report an Issue with School Loop?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of School Loop, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

School Loop Customer Insights

1. Lacks basic tools such as grade simulation, takes a while to load (even with great internet connection on a flagship device), and even if you don't close the app, if you just switch apps for a moment and then go back to school loop, it will reload (no, this is definitely not some RAM management issue with my device).

2. Very basic and outdated.Love this app as does my daughter!! It keeps us up to date on homework and school activities, as well as a convenient reminder in case she forgets a test to study for.

3. Not a substitute for the full website.I am student and school loop makes this SO much easier because i can check deadlines,grades, what is going on in the school, etc.

4. Also it keeps her honest because I always know if there is homework to be done.What it has isn't bad; I can see my grades, mail, and announcements, but it doesn't show attendance, past assignments, or lockers.

5. I had to call my school to help me they said " ur password and username match," they had to do it all overrr.Good app.

6. Any time I use schoolloop on my phone to check more than my grades I have to sign in on the browser rather than using the app.The app is just meh! No notifications upon receipt of messages.

7. You can check your grades, due assignments and homework you need to do.

8. it helps me keep track of all of my assignments, grades, and classes.

9. Ok but, it won't let me log in with my phone it keeps saying wrong password or username and password don't match.

10. I get my school news updates, school calender and so much more.Ok the only good thing is the layout.

11. This app helps a lot because it shows assignments so you can study for tests and quizzes.

Steps to Troubleshoot & Fix School Loop Issues

1. Fix School Loop Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart School Loop: Restarting the app will resolve most errors.
  2. Update the School Loop App. Here is how:
    1. On Android goto PlayStore » Search for "School Loop" » Open School Loop » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for School Loop » click "UPDATE".
  3. Clear School Loop app cache: Clearing cached data will force your app to retrieve the latest data directly from School Loop servers.
    1. On Android, goto Settings » Apps » Select "School Loop" » click Storage » click "Clear Cache".
  4. Check School Loop app permissions. If any of these permissions required to use your device's features are disenabled, School Loop might not work.
  5. Uninstall and reinstall School Loop. If nothing else has worked, completely uninstall School Loop then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing School Loop not working


2. Fix School Loop Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make School Loop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to School Loop not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, School Loop may not be able to connect to the Internet when running in the background.

Reported Issues