Published by Saregama India Ltd on Aug 22, 2024

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Why should I report an Issue with Saregama Classical?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Saregama India Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Saregama Classical Customer Insights

1. So many issues, pieces simply stop playing abruptly irrespective of how strong the network/wifi is, playlist doesn't update, no indication on lock screen, unlike any standard music player doesn't remain in the background playing even if the app is removed from the dock... Am sure there will be many more bugs and inefficiencies but I cant take it any more after just 48 hrs.Amazing collection.

2. [Using free 7-day trial one]A superb app to listen to Indian classical music! Yet they must add more as this is not as exhaustive as Amazon Music to which app I have to go to find songs or music that are not available here.There is so much potential in this but I wish as much enthusiasm was put into it as Zakir's fingers exude on the tabla.

3. It has a decent collection of music, annoying commentary and comic software issues.

4. Further, there is no frequent updates to the collection!Though the content is good what sucks is their customer service.

5. Decent collection of classical songs.

6. Seems like wasted 890 on this app.do u guys think u can fool ppl? after paying and registering, not even a single track is played fully, always shows error.

7. This is the best amongst the bad apps for Indian classical music.

8. This app needs serious revamp on the front end side.Excellent app which works in a smooth manner.

9. When you try to register your paid version, you are told that you will receive an email message with one-time password.

10. Offlined songs go away if you do not renew subscription.

11. Is it Battery Saver or Bluetooth or the Screen saver which might be responsible or is it the App when in Background behaves odd/buggy.

Steps to Troubleshoot & Fix Saregama Classical Issues

1. Fix Saregama Classical Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Saregama Classical: Restarting the app will resolve most errors.
  2. Update the Saregama Classical App. Here is how:
    1. On Android goto PlayStore » Search for "Saregama Classical" » Open Saregama Classical » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Saregama Classical » click "UPDATE".
  3. Clear Saregama Classical app cache: Clearing cached data will force your app to retrieve the latest data directly from Saregama Classical servers.
    1. On Android, goto Settings » Apps » Select "Saregama Classical" » click Storage » click "Clear Cache".
  4. Check Saregama Classical app permissions. If any of these permissions required to use your device's features are disenabled, Saregama Classical might not work.
  5. Uninstall and reinstall Saregama Classical. If nothing else has worked, completely uninstall Saregama Classical then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Saregama Classical not working


2. Fix Saregama Classical Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Saregama Classical be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Saregama Classical not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Saregama Classical may not be able to connect to the Internet when running in the background.

Reported Issues