Contact Chef Collection Customer Service

Why should I report an Issue with Chef Collection?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Samsung Electronics Co. Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It includes content from partners such as Saveur, Chefs Feed and the Culinary Institute of America, as well as Samsung’s own Club des Chefs – it’s a collaborative partnership with Michelin-starred chefs and food visionaries.

2. The Chef Collection App is a curated digital publication and easy-to-use, all-in-one resource for cooking and improving culinary skills and knowledge.

3. The app also features tutorial videos that showcase the Chef Collection suite of appliances to inspire consumers to explore its differentiated features.

4. The Chef Collection app is like having your own personal culinary advisor at your fingertips, whether you’re cooking a weekday meal or preparing for a special holiday or event.

1. Recipes, please!It isn't working anymore, every time I try to open the Chef Collection, the message comes up "unfortunately Chef Collection has stopped"! I would like to know why it's not working!Do not install, does not show in application manager and cannot be deleted.Too much messing with my devices and accounts to tell if good app or notJust installed and it shows I need Internet connection, rubbishThe food looks fabulously I have made that sandwichBeautiful app with great chef contributions, lovely pictures, recipes and instructions.

2. I was looking for recipes to use with my high function chef collection oven, but this had hardly any.

3. I did find I could uninstall by holding down on the app icon and sliding onto the uninstall teas can that came up at the top of the screen.

4. I do wish the app was associated with your Samsung account so that favorites could be retrieved if you change phones.

5. Disappointing.In the UK we don't use cups or quarts or liters as measurements and no way to change the locale.

6. Shame as it looked good.No problems here.

7. It does update a lot less often than it used to.

8. Good app.

9. ***Edit - updates are now very few and far between.

1. Fix Chef Collection Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chef Collection: Restarting the app will resolve most errors.
2. Update the Chef Collection App. Here is how:
   1. On Android goto PlayStore » Search for "Chef Collection" » Open Chef Collection » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chef Collection » click "UPDATE".
3. Clear Chef Collection app cache: Clearing cached data will force your app to retrieve the latest data directly from Chef Collection servers.
   1. On Android, goto Settings » Apps » Select "Chef Collection" » click Storage » click "Clear Cache".
4. Check Chef Collection app permissions. If any of these permissions required to use your device's features are disenabled, Chef Collection might not work.
5. Uninstall and reinstall Chef Collection. If nothing else has worked, completely uninstall Chef Collection then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chef Collection not working

2. Fix Chef Collection Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chef Collection be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chef Collection not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chef Collection may not be able to connect to the Internet when running in the background.