Published by Samaritan's Purse

Report an issue with Samaritan’s Purse Volunteer.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Samaritan’s Purse Volunteer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Samaritan's Purse to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Samaritan’s Purse Volunteer Customer Insights

Steps to Troubleshoot & Fix Samaritan’s Purse Volunteer Issues

1. Fix Samaritan’s Purse Volunteer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Samaritan’s Purse Volunteer: Restarting the app will resolve most errors.
  2. Update the Samaritan’s Purse Volunteer App. Here is how:
    1. On Android goto PlayStore » Search for "Samaritan’s Purse Volunteer" » Open Samaritan’s Purse Volunteer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Samaritan’s Purse Volunteer » click "UPDATE".
  3. Clear Samaritan’s Purse Volunteer app cache: Clearing cached data will force your app to retrieve the latest data directly from Samaritan’s Purse Volunteer servers.
    1. On Android, goto Settings » Apps » Select "Samaritan’s Purse Volunteer" » click Storage » click "Clear Cache".
  4. Check Samaritan’s Purse Volunteer app permissions. If any of these permissions required to use your device's features are disenabled, Samaritan’s Purse Volunteer might not work.
  5. Uninstall and reinstall Samaritan’s Purse Volunteer. If nothing else has worked, completely uninstall Samaritan’s Purse Volunteer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Samaritan’s Purse Volunteer not working


2. Fix Samaritan’s Purse Volunteer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Samaritan’s Purse Volunteer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Samaritan’s Purse Volunteer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Samaritan’s Purse Volunteer may not be able to connect to the Internet when running in the background.

Reported Issues