Contact Audio Elements Pro Customer Service

Why should I report an Issue with Audio Elements Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rokaud to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Would have given it a 5, bit it's missing usb midi start/stop add that and you'll take your multi track recorder from good to great! Keep up the good work, hope midi comes soon!Long back it was working correctly but now I have Android 10 it doesn't open even please fix itIf you are a vocalist this is "The One" .you can add your backing track set it's levels ,and as for your vocal/audio track you got it all Equalizer,Reverb,Echo,Compressor, Flanger quite simply it's the Nuts! Try it for yourself Guys.Just downloaded it into my phone and Chromebook and lookin' good! Thank you for fixing the problem!This 5-star-review is for ROKAUD, who spent the last 5 or 6 hours troubleshooting after i emailed support to figure out why the app wouldnt work.

2. I speak from major experience with this app.My main complaint is with a few missing features I find essential, thise would be clip locking, like to prevent a clip from being able to move on the timeline or be deleted, and then clip linking, so that you can move one clip and any linked clips move with it Clip locking is the more essential one, could you please add? Also there is a glitch when clicking undo which has been problematic.

3. It seems that certain actions don't make it on to the undo list, undo fixes two moves ago no most recentUpdate this damn app! 3rd time I've reported the same thing, worked on a project, saved it, went back into the app and all the levels had changed! So I'm trying to fix it back to how it was, because saving seems to corrupt the project.

4. The worst thing about this app is that it doesn't allow you to name each track and then it becomes extremely confusing to find which track is which.

5. What's funny is that the Demo version opens fine.Great app, worked perfectly with my zoom h6 and h1 for quick recording.

6. Sometimes nothing happens on the first click and if you get caught up in using it, you might hit it multiple times and then not realized that you erased and un did something else in the song a few minutes prior.

7. Now I have to hope I get it right for when I export it, because when I save it all that work could just be a waste!After an initial opening when installing, it never opens again.

8. Samsung Tab s6 and Galaxy Z Fold 4App crashed every time I open it.

9. Ughhhh!!! Also, a word to the wise.... stay away from the "undo" button.

10. Regardless, I've been assured there will be a patch to solve even my glorified walkie-talkie's temperament & I'll be notified.

11. It worked fine on android 11.

1. Fix Audio Elements Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Audio Elements Pro: Restarting the app will resolve most errors.
2. Update the Audio Elements Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Audio Elements Pro" » Open Audio Elements Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Audio Elements Pro » click "UPDATE".
3. Clear Audio Elements Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Audio Elements Pro servers.
   1. On Android, goto Settings » Apps » Select "Audio Elements Pro" » click Storage » click "Clear Cache".
4. Check Audio Elements Pro app permissions. If any of these permissions required to use your device's features are disenabled, Audio Elements Pro might not work.
5. Uninstall and reinstall Audio Elements Pro. If nothing else has worked, completely uninstall Audio Elements Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Audio Elements Pro not working

2. Fix Audio Elements Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Audio Elements Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Audio Elements Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Audio Elements Pro may not be able to connect to the Internet when running in the background.