Contact PolkaMusic Customer Service

Why should I report an Issue with PolkaMusic - Piano Tile Jump, ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rohan Creative to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I might remember the tune and pattern but on one occasion it was on lap one of a new song.It has amazing songs that no other edm game has and it has a lot of different styles to play, but sometimes even when my internet connection is very stable it wont let me watch ads to get songs, and some songs just dont work at all like link by jim yosef, plus when I add my songs to the game it wont let me play them at all, and Today it stopped working and I had to uninstall and reinstall the app.

2. I downloaded it and it looked like an Amazon Kindle spin off of last year's Dance PlanetGood graphics,all,songs,background,but need a little improvement on balls pls add more and more,backgrounds,and roads...Well, it is a good music game with interesting music and animation.

3. I hope you'll add more so that we can explore a lot of music choices, thanks :)Nicee game but de thing is dat I can't add my songs to de game .

4. Rate 5 star to support developer :)Great game but the pause button is kinda disturbing lols.

5. It got bit better towards the end of the song but then went off the beat again...Hi, I just download your game yesterday and I absolutely like it.

6. It still feels a little bit off at times but its close enough that its probably me sucking lol Taps are off the beat of the song... The only song I tried was the dubsteps and the perfect tap spot happens right after the beat its trying to mimic.

7. I don't mind playing ads to double rewards at the end but mid game continuation is a little fustrating and what I expected removing when I paid for vip.

8. please fix your bugs but im proud of the songs you have and the formatEdit: Alright, i tried what the developer said and for whatever reason it was adding 0.18 ms putting out of sync.

9. I like how you add different game mode on it.

10. Great game, simple and fun.

11. Dats de one n only problem I used to face even before .Not worth the download! Gameplay gets stuck on screen 90% of the time.

1. Fix PolkaMusic Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PolkaMusic: Restarting the app will resolve most errors.
2. Update the PolkaMusic App. Here is how:
   1. On Android goto PlayStore » Search for "PolkaMusic" » Open PolkaMusic - Piano Tile Jump, » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PolkaMusic » click "UPDATE".
3. Clear PolkaMusic - Piano Tile Jump, app cache: Clearing cached data will force your app to retrieve the latest data directly from PolkaMusic servers.
   1. On Android, goto Settings » Apps » Select "PolkaMusic - Piano Tile Jump, " » click Storage » click "Clear Cache".
4. Check PolkaMusic app permissions. If any of these permissions required to use your device's features are disenabled, PolkaMusic might not work.
5. Uninstall and reinstall PolkaMusic. If nothing else has worked, completely uninstall PolkaMusic then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PolkaMusic not working

2. Fix PolkaMusic Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PolkaMusic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PolkaMusic not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PolkaMusic may not be able to connect to the Internet when running in the background.