Published by aranatechnologies

Report an issue with CAPTURE MOMENTS.
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Why should I report an Issue with CAPTURE MOMENTS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of aranatechnologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

CAPTURE MOMENTS Customer Insights

1. Waste of your time.Will not display landscape orientation!! UselessNice appExcellentNiceAwesomeExcellantUlasanThis is one CameraIt never ever worked for my and my friend we both got rid of it but it wouldn't go away.

Steps to Troubleshoot & Fix CAPTURE MOMENTS Issues

1. Fix CAPTURE MOMENTS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CAPTURE MOMENTS: Restarting the app will resolve most errors.
  2. Update the CAPTURE MOMENTS App. Here is how:
    1. On Android goto PlayStore » Search for "CAPTURE MOMENTS" » Open CAPTURE MOMENTS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CAPTURE MOMENTS » click "UPDATE".
  3. Clear CAPTURE MOMENTS app cache: Clearing cached data will force your app to retrieve the latest data directly from CAPTURE MOMENTS servers.
    1. On Android, goto Settings » Apps » Select "CAPTURE MOMENTS" » click Storage » click "Clear Cache".
  4. Check CAPTURE MOMENTS app permissions. If any of these permissions required to use your device's features are disenabled, CAPTURE MOMENTS might not work.
  5. Uninstall and reinstall CAPTURE MOMENTS. If nothing else has worked, completely uninstall CAPTURE MOMENTS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CAPTURE MOMENTS not working


2. Fix CAPTURE MOMENTS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CAPTURE MOMENTS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CAPTURE MOMENTS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CAPTURE MOMENTS may not be able to connect to the Internet when running in the background.

Reported Issues