Contact Deckboard Customer Service

Why should I report an Issue with Deckboard: Macropad for PC?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Riva Farabi to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Switching scenes, toggling sources, manage chat on stream easily will make Deckboard your new favorite streaming companion tool!

2. Connect your computer to your device over local WiFi connection by entering IP address or scanning QR code.

3. Create custom computer macro shortcuts and launch them on your device.

4. No more windows switching to open the folder or website, get Deckboard to simplify them and power up your productivity!

5. And don't forget to make your macro buttons truly yours by adding image, text, or animated GIF! Need more actions?

6. If you are an avid streamer, enjoy OBS Studio, Streamlabs, and Twitch integration!

7. Just create your own extension!

1. When playing audio, it would be nice for there to be a toggle, where if you press it once it starts playing, and again to stop (would be a nice way to solve the above issue) Apart from that it is an amazing app, and much better value than other options.Excellent free version of the app! I have been using it for more than a year.

2. My only wish is that I could disable swiping to change boards... I can't tell you how many times I went to hit a button quickly with the slightest movement in my finger while tapping & suddenly I'm on the wrong board doing 80MPH downhill with no engine brake! D:An absolutely amazing app to have for streaming although there are just a few things which could be improved upon.

3. A big thanks to the developer and I'll definitely upgrade to the paid version as soon as I can.OK, this a very useful app, but could be so much better.. Ok, so i frustratingly fought with spotify to get it to work ... like hours.. searching and messing with it.. finally got it to work.. so here are some suggestions to the dev for this app.. I am giving this a 3 start mainly to get your attention dev's hopefully you read the review.. 1.

4. When using my wheel in my truck sims it's my engine start/stop, trailer attach/detach, hazard lights, parking brake, trailer brake, engine brake, wipers, windows, the list goes on & on.

5. this goes double for Spotify it should state you need a premium account on spotify to control the app via deckboard.

6. When playing audio as an MP3, it will continue playing and you cannot use normal windows audio control to stop audio playback 2.

7. They will appear as a banner underneath the board, obscuring some of the buttons, then suddenly, and automatically, without input, open a webpage in the default browser.

8. When it's worked, this app is gold, especially free.I got this for streaming a few years ago now, but tbh I've been using it far more often for gaming.

9. you need an auto connect feature, there are so many apps i have used that do not need a "scanner" to connect.

10. P.S. for anyone thinking this could be device/user error the ads that open are almost never related to the ad in the banner.Got this app earlier this year and it worked perfect.

11. After an update earlier this year, I had to email the app support and they told me to update obs and things worked well, fast response from app support.

1. Fix Deckboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Deckboard: Restarting the app will resolve most errors.
2. Update the Deckboard App. Here is how:
   1. On Android goto PlayStore » Search for "Deckboard" » Open Deckboard: Macropad for PC » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Deckboard » click "UPDATE".
3. Clear Deckboard: Macropad for PC app cache: Clearing cached data will force your app to retrieve the latest data directly from Deckboard servers.
   1. On Android, goto Settings » Apps » Select "Deckboard: Macropad for PC" » click Storage » click "Clear Cache".
4. Check Deckboard app permissions. If any of these permissions required to use your device's features are disenabled, Deckboard might not work.
5. Uninstall and reinstall Deckboard. If nothing else has worked, completely uninstall Deckboard then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Deckboard not working

2. Fix Deckboard Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Deckboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Deckboard not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Deckboard may not be able to connect to the Internet when running in the background.