Published by Muslim Prayer Helper on Apr 16, 2024

Report an issue with Muslim Pocket.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Muslim Pocket - Prayer Times, ?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Muslim Prayer Helper to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Muslim Pocket - Prayer Times,  image 1 contact Muslim Pocket - Prayer Times,  image 2

Muslim Pocket Customer Insights

1. Alittle ads is fine, and I think is fair, but this apps is just too much, i waited for 3 different full ads to get to a function, but the ads never end! If you think putting too much ads makes people want to purchase the app, you are wrong.

2. I sometimes buy pro for some apps just to help the makers and also because there were no adds or very less were thereNot to mention the so much ads, but the calendar is not tally for islamic and normal calendar.

3. It's just sad that no athan app works properly as if there is no muslim smart enough to come up with a working app.Alhamdulilah, must say this app is perfect for learning about Islam, praying, reading Qur'an, etc.

4. Very mundane! Plus the unpaid version is a wall of ads following every operation.Great app and good price.

5. I also don't have any issue in buying the pro version, but at least give some good first impression for us to go voluntarily to buy your pro.

6. This app helps but it can do about 3-5 ads in 1-5 minutes! Almost every time I get out of a category it gives me a ad! But I recommend this app it has duas,tracker,Quran, and alot more.

7. My only issue is that when enabling Tajweed, the first page has tajweed, but after going to the next page, it disappears for all pages.

8. just so you know people usually will buy the premium after they have good experience with an app.

9. Control the ads shown would be feasibleThis is the worst muslim apps I have used so far, for only one reason the advertisement is way too much.

10. I was able to cancel my subscription which they don't offer to do on the app, but you have to go to your play store and go to payment methods and from there go to manage subscriptions and you can cancel.

11. But it is too awkward when you're in the mosque using the app, and an ad showing a sexy woman dancing showing her chest appearing over and over again.

Steps to Troubleshoot & Fix Muslim Pocket Issues

1. Fix Muslim Pocket Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Muslim Pocket: Restarting the app will resolve most errors.
  2. Update the Muslim Pocket App. Here is how:
    1. On Android goto PlayStore » Search for "Muslim Pocket" » Open Muslim Pocket - Prayer Times, » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Muslim Pocket » click "UPDATE".
  3. Clear Muslim Pocket - Prayer Times, app cache: Clearing cached data will force your app to retrieve the latest data directly from Muslim Pocket servers.
    1. On Android, goto Settings » Apps » Select "Muslim Pocket - Prayer Times, " » click Storage » click "Clear Cache".
  4. Check Muslim Pocket app permissions. If any of these permissions required to use your device's features are disenabled, Muslim Pocket might not work.
  5. Uninstall and reinstall Muslim Pocket. If nothing else has worked, completely uninstall Muslim Pocket then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Muslim Pocket not working


2. Fix Muslim Pocket Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Muslim Pocket be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Muslim Pocket not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Muslim Pocket may not be able to connect to the Internet when running in the background.

Reported Issues