Published by Touchtown Inc. on Oct 30, 2024

Report an issue with Uniguest Community Apps.
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Why should I report an Issue with Uniguest Community Apps?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Touchtown Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Uniguest Community Apps

1. Whether you’re a resident, staff member, family or prospective resident, Uniguest Community Apps makes it possible for you to connect with information at your senior living community any time, anywhere. • Activities — A complete, searchable community event schedule.

2. Here residents can sign up for events, staff can easily manage registrations and details, prospects are wowed by distinct offerings, and families feel confident in the services provided. • Dining — Because aren’t we all wired to be curious about what’s for dinner?

3. Empower community members to learn about each other, from next door neighbors to staff with searchable Resident and Staff Directories.

4. Prospects know when new apartments become available. • Forms — Residents can easily submit requests, feedback and comments to staff.

5. This is the MOST popular Apps module. • Directories — An engaged community is an interconnected one.

6. Maintenance requests, surveys, feedback and more — do it easily with Forms. • Employee Handbook — Four words: no more outdated version.

7. Staff can easily solicit, gather and review that input in a simple, streamlined manner.

8. In just a few taps, anyone can get in touch right from the app. • Messages & Announcements — Everyone knows when yoga is cancelled.

9. Motivational messages are swiftly delivered to employees through push notifications.

10. Take the guesswork out with a mouthwatering display of daily meal offerings.

11. Loved ones show up for Family Day.

Uniguest Community Apps Customer Insights

1. Cannot sign in although I put in the correct user name and password assigned to me, the display of important information is very bad, and getting help is difficult and we've had to have multiple classes here to try to teach our residents how to use this.

2. This worked for me on my Android device after being denied entry.As a resident, the program does not work on a cell phone.

3. I can use it outside my community, wherever I travel, as long as I have wifi.John, check your device's settings and try resetting them.

4. In addition, its interface is poorly designed and inconsistently implemented.

5. I wish it had automatic filling of repetitive responses in forms.Easy to use.

6. Doesn't work well on Android or Windows.

7. Displays pics of text, vs selectable text.

8. It just Displays simple text and pictures.

9. Touchtown is an excellent idea badly implemented.

10. It seems to be designed and built primarily for Apple devices.

11. Better than nothing in my community, but that's not saying much.One of the worst apps I have ever seen.

Steps to Troubleshoot & Fix Uniguest Community Apps Issues

1. Fix Uniguest Community Apps Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Uniguest Community Apps: Restarting the app will resolve most errors.
  2. Update the Uniguest Community Apps App. Here is how:
    1. On Android goto PlayStore » Search for "Uniguest Community Apps" » Open Uniguest Community Apps » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Uniguest Community Apps » click "UPDATE".
  3. Clear Uniguest Community Apps app cache: Clearing cached data will force your app to retrieve the latest data directly from Uniguest Community Apps servers.
    1. On Android, goto Settings » Apps » Select "Uniguest Community Apps" » click Storage » click "Clear Cache".
  4. Check Uniguest Community Apps app permissions. If any of these permissions required to use your device's features are disenabled, Uniguest Community Apps might not work.
  5. Uninstall and reinstall Uniguest Community Apps. If nothing else has worked, completely uninstall Uniguest Community Apps then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Uniguest Community Apps not working


2. Fix Uniguest Community Apps Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Uniguest Community Apps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Uniguest Community Apps not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Uniguest Community Apps may not be able to connect to the Internet when running in the background.

Reported Issues